Europe to dominate the Healthcare Chatbots Market through 2026
Rising demand of
telemedicine and advancements in technology is expected to drive the demand for
global healthcare chatbots market in forecast period.
According to TechSci Research report, “Global Healthcare Chatbots Market By Component (Solutions, Services) By Type
(Prescriptive Chatbots, Conversational Chatbots, Informative Chatbots,
Others) By Deployment (On Premises,
Cloud) By Application (Symptom Checking, Medication Assistance & Guidance,
Appointment Scheduling, Coverage & Claims Management, Others) By End-Use
(Patients, Healthcare Providers, Insurance Companies, Others), By Region,
Company Forecast & Opportunities, 2026”, the global healthcare chatbots market is expected to
witness significant growth in the forecast period, 2022-2026. Chatbots are
defined as interactive applications to assist the interaction with humans using
the textual conversation process. They use artificial intelligence technology
to generate insights and take informed actions. These healthcare chatbots use
on-premises or cloud-based software and aid the user to know about the
symptoms, find hospitals, and book appointments. Therefore, the healthcare
chatbots save the clinical staff to indulge in these activities and lets them
focus on other essential chores. An increase in the adoption of healthcare
chatbots and the growing usage of smart devices is expected to fuel the market
growth in the next five years. The surge in the downloads of healthcare
applications and the technological advancements of artificial intelligence
technology is further influencing the growth of the healthcare chatbots market.
Healthcare facilities are using healthcare chatbots to increase their patient
engagement rate and
The COVID-19 outbreak across the world which has been
declared as a pandemic by World Health Organization has affected several
countries adversely. Leading authorities around the globe imposed lockdown
restrictions and released a set of precautionary measures to contain the spread
of novel coronavirus. Coronavirus-affected patients started suffering from
shortness of breath along with coughing and sneezing along with facing other
severe conditions. To reduce the impact of coronavirus, people stopped visiting
the healthcare facilities physically and instead used the virtual system to
contact the healthcare facilities for primary enquires which in turn
accelerated the demand of the healthcare chatbots market during this period.
However, the growing concerns about cyber-security and
privacy concerns may restrain the growth of the global healthcare chatbots
market in the forecast period.
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Global
healthcare chatbots market is segmented into component, type, deployment,
application, end-use, regional distribution, and company. Based on the
application, the market can be divided into symptom checking, medication
assistance & guidance, appointment scheduling, coverage & claims
management, and others. The symptom checking segment is expected to account for
major market share in the forecast period, 2022-2026. The growing internet
penetration and the proliferation of smart devices are expected to influence
the market growth. Patients prefer to opt for online channels for primary
enquires to reduce the downtime and know information about the symptoms and
take an appropriate course of action to ensure effective treatment. Patients
can access healthcare chatbots on mobile websites, social media pages, and
mobiles. Healthcare chatbots interact with potential customers to provide
possible diagnoses, help find suitable healthcare professionals, and notifies
the patients to take their medicine on time. Based on the deployment, the
market can be divided into on-premises, and cloud. The cloud-based deployment
mode is expected to hold a major market share in the next five years.
Cloud-based solutions provide unlimited storage capacity, scalable, reliable,
and can be accessed through remote locations.
Your.MD
Ltd., Buoy Health, Inc., Babylon Healthcare Services Limited, Baidu, Inc,
Woebot Labs, Inc, Pact Care BV, Kik Interactive, Inc, Lifelink Inc, Sensely
Inc., ADA Digital Health, Ltd., Infermedica SP, HealthTap, Inc., Inbenta
Technologies, Inc., Synthetix Ltd, Nuance Communications, Inc. are the leading
players operating in global healthcare chatbots market. Service Providers are
increasingly focusing on research and development process to fuel higher growth
in the market. To meet evolving customer demand with respect to better
efficiency and durability, several healthcare chatbots providers are coming up
with their technologically advanced offerings.
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“Market
players are investing a huge amount for the technological up gradation of the
existing infrastructure and the advancements in machine learning and artificial
intelligence technology, voice recognition is expected to create lucrative
opportunities for the healthcare chatbots market growth. Development and launch
of advanced chatbots incorporating innovative features like personalized, free
advice to patients, lower patient waiting time is expected to boost the growth
of the healthcare chatbots market growth till 2026” said Mr.
Karan Chechi, Research Director with TechSci Research, a research based global
management consulting firm.
“Global Healthcare
Chatbots Market By Component (Solutions, Services) By Type (Prescriptive
Chatbots, Conversational Chatbots, Informative Chatbots, Others) By Deployment (On Premises, Cloud) By
Application (Symptom Checking, Medication Assistance & Guidance,
Appointment Scheduling, Coverage & Claims Management, Others) By End-Use
(Patients, Healthcare Providers, Insurance Companies, Others), By Region,
Company Forecast & Opportunities, 2026” has
evaluated the future growth potential of global healthcare chatbots market and
provided statistics & information on market size, shares, structure and
future market growth. The report intends to provide cutting-edge market intelligence
and help decision makers take sound investment decisions. Besides, the report
also identifies and analyzes the emerging trends along with essential drivers, challenges,
and opportunities in the of global healthcare chatbots market.
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