United States CX Analytics Market Set to Grow at over 13% CAGR
Increasing
focus on customer retention, growing smartphone user base and rising
competition among companies to drive United States CX analytics market through
2023
According to TechSci Research
report, “United
States CX Analytics Market By Touchpoint, By Verticals, Competition, Forecast
and Opportunities, 2013 - 2023’’, United
States CX analytics market is projected to grow at more than 13% CAGR during
2018 - 2023 on account of rising concerns among businesses regarding customer
retention, increasing spending on analytics and growing use of social media
touchpoints. Moreover, growing competition among end user industries and increasing
market consolidation along with expanding smartphone user base is further anticipated
to propel growth in United States CX analytics market in the coming years.
Browse 33 market data Figures spread through 92 Pages and an
in-depth TOC on "United States CX Analytics
Market"
https://www.techsciresearch.com/report/united-states-cx-analytics-market/3795.html
Among
touchpoints, call centers dominate the market, however, web & mobile
website is expected to grow at the fastest rate during forecast period as smartphones
are very useful in sending alerts and request to call back, which helps in
collecting customers’ feedback. In verticals, Banking, Financial and Insurance
services (BFSI) leads the market and is expected to maintain its dominance during
forecast period as well as BFSI sector is using CX analytics to retain customers
and to improve business loyalty. International
Business Machines Corporation, Oracle International Corporation, Salesforce.com,
Inc. and Avaya, Inc. are the major companies operating in United States CX analytics
market.
Download Sample Report @ https://www.techsciresearch.com/sample-report.aspx?cid=3795
Customers
can also request for 10% free customization on this report.
“West region of United States
is the major demand generator for CX analytics due to presence of large BFSI
and IT & Telecom companies in this region. However, in the coming years,
the demand from Midwest region is expected to grow at the fastest pace. Moreover,
rising adoption of omnichannel strategy coupled with market consolidation would
further steer growth in United States CX analytics market during the forecast
period.” said Mr. Karan Chechi, Research Director with TechSci Research, a
research based global management consulting firm.
“United States CX
Analytics Market By Touchpoint, By Verticals, Competition, Forecast and
Opportunities, 2013 - 2023” has evaluated the future growth
potential of United States CX analytics market and provides statistics and information
on market size, structure and future market growth. The report offers decision
makers superior market intelligence, thereby enabling them conduct thorough
investment appraisal. Besides, the report also analyzes the evolving market inclinations along
with indispensable drivers, challenges and opportunities in United States CX analytics
market.
About TechSci Research
TechSci Research is a leading
global market research firm publishing premium market research reports. Serving
700 global clients with more than 600 premium market research studies, TechSci
Research is serving clients across 11 different industrial verticals. TechSci
Research specializes in research based consulting assignments in high growth
and emerging markets, leading technologies and niche applications. Our
workforce of more than 100 fulltime Analysts and Consultants employing
innovative research solutions and tracking global and country specific high
growth markets helps TechSci clients to lead rather than follow market trends.
Contact
Mr. Ken Mathews
708 Third Avenue,
Manhattan, NY,
New York – 10017
Tel: +1-646-360-1656
Email: [email protected]