Press Release

E-KYC Market is expected to Grow with a CAGR of 20.9% through 2029

The E-KYC market is expected to grow owing to the increasing digitalization, regulatory compliance requirements, demand for secure and efficient customer onboarding, cost savings for businesses, and the growing adoption of mobile and internet services globally throughout the forecast period.


According to TechSci Research report, “E-KYC Market – Global Industry Size, Share, Trends, Competition Forecast & Opportunities, 2029F”, the E-KYC Market was valued at USD 7.2 billion in 2023 and is expected to reach USD 22.69 billion by 2029 with a CAGR of 20.9% during the forecast period. The integration of Artificial Intelligence (AI) and Machine Learning (ML) into electronic Know Your Customer (e-KYC) processes is transforming the landscape of digital identity verification. AI and ML algorithms enhance the accuracy and efficiency of KYC processes by automating tasks that were traditionally manual and prone to human error. These technologies are capable of processing vast amounts of data quickly and accurately, identifying patterns, and detecting anomalies that could indicate fraudulent activity. For instance, AI-powered facial recognition and biometric authentication technologies are becoming more sophisticated, enabling more reliable verification of identities based on physical characteristics. ML algorithms continuously learn from new data, improving their performance over time, and helping financial institutions to stay ahead of emerging threats. AI and ML also facilitate the automation of document verification processes, which traditionally required significant human intervention. By using optical character recognition (OCR) and natural language processing (NLP) technologies, AI systems can extract and validate information from a wide range of documents, such as passports, driver's licenses, and utility bills. This not only speeds up the verification process but also reduces operational costs for businesses.

Furthermore, AI and ML can help in compliance with regulatory requirements by ensuring that KYC procedures are consistently applied and that records are accurately maintained for audit purposes. The shift towards AI and ML in e-KYC is driven by the need for enhanced security and customer experience. Financial institutions and other regulated entities face increasing pressure to protect against identity theft, fraud, and other financial crimes. AI and ML provide robust tools for detecting and preventing such activities by analyzing transactional data and identifying suspicious behavior. At the same time, customers demand faster and more convenient onboarding processes. AI-driven e-KYC solutions can significantly reduce the time required for identity verification, enabling customers to access services more quickly and with less friction. The COVID-19 pandemic has accelerated the adoption of digital technologies, including AI and ML, in e-KYC processes. As physical interactions became limited, businesses turned to digital solutions to continue their operations. This shift is likely to persist beyond the pandemic, as organizations recognize the long-term benefits of digital transformation. Consequently, the e-KYC market is expected to see continued investment in AI and ML technologies, driving further innovation and improvement in identity verification solutions. The adoption of AI and ML in e-KYC represents a significant trend that is reshaping the industry. These technologies offer substantial benefits in terms of accuracy, efficiency, and security, while also enhancing customer experience. As regulatory requirements become more stringent and the threat landscape evolves, the role of AI and ML in e-KYC is expected to become even more critical, making them indispensable tools for financial institutions and other regulated entities.


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Based on Deployment Mode, the Cloud-based segment held the largest Market share in 2023. The e-KYC (electronic Know Your Customer) market in the cloud-based segment is driven by several key factors that are shaping its growth and adoption across industries. One of the primary drivers is the increasing demand for streamlined and efficient identity verification processes. As businesses expand globally and digitally, the need to verify customer identities quickly and securely becomes paramount. Cloud-based e-KYC solutions offer scalability and flexibility, allowing businesses to handle varying volumes of identity checks without significant infrastructure investments. Regulatory compliance plays a crucial role in driving the adoption of e-KYC solutions. Governments worldwide are implementing stringent regulations to combat financial fraud, money laundering, and terrorist financing. Cloud-based e-KYC platforms provide built-in compliance functionalities, enabling businesses to adhere to these regulations seamlessly. This aspect not only reduces the risk of regulatory fines but also enhances trust and transparency with customers.

The shift towards digital transformation is accelerating the e-KYC market growth. With more businesses moving their operations online, traditional in-person identity verification methods are becoming obsolete. Cloud-based e-KYC solutions offer convenient and secure identity verification processes that can be integrated into various digital channels such as mobile apps, websites, and online platforms. This digital shift not only enhances user experience but also reduces operational costs associated with manual verification processes. Advancements in technology, such as artificial intelligence (AI) and machine learning (ML), are driving innovation within the e-KYC market. These technologies enable automated identity verification, fraud detection, and risk assessment, thereby improving the efficiency and accuracy of e-KYC processes. Cloud-based platforms leverage these technologies to provide real-time insights and analytics, empowering businesses to make informed decisions swiftly. The growing awareness among businesses about the importance of data security and privacy is fueling the demand for robust and secure e-KYC solutions. Cloud-based platforms offer enhanced data encryption, secure storage, and compliance with international data protection standards, reassuring businesses and customers alike about the safety of sensitive information. The e-KYC market in the cloud-based segment is driven by the increasing need for efficient identity verification, regulatory compliance, digital transformation, technological advancements, and enhanced data security. These factors collectively contribute to the market's growth and expansion, making cloud-based e-KYC solutions indispensable for businesses looking to streamline their operations and improve customer trust and satisfaction.

In terms of region, Asia-Pacific is the fastest growing region in the Global E-KYC Market, driven by rapid digitalization, increasing regulatory requirements, and the growing demand for secure and efficient customer verification solutions. The rapid adoption of digital banking, fintech, and online services in countries like India, China, and Southeast Asian nations is fueling the demand for e-KYC solutions. Additionally, government initiatives promoting digital identities, such as India’s Aadhaar program, and increasing cybersecurity concerns are driving the adoption of e-KYC solutions across various sectors including banking, insurance, and telecom. As businesses in Asia-Pacific seek to enhance customer onboarding processes while ensuring compliance with evolving regulations, the e-KYC market is expected to maintain robust growth in the region.


Major companies operating in the Global E-KYC Market are:

  • 63 Moons Technologies Limited 
  • IDology, Inc
  • Financial Software and Systems Private Limited
  • GB Group Plc
  • Jumio Corporation
  • Onfido Ltd
  • TATA Consultancy Services Limited
  • Wipro Limited


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“The Global E-KYC Market is expected to rise in the upcoming years and register a significant CAGR during the forecast period. The e-KYC (electronic Know Your Customer) market is poised for growth amidst widespread digitalization across sectors. Drivers include regulatory requirements for secure customer verification, increasing fraud cases, and the uptake of digital financial services. Advancements in biometrics and AI-driven analytics are boosting market expansion, alongside the trend towards digital, remote onboarding procedures. Furthermore, the demand for smooth user interactions and adherence to stringent data privacy regulations are amplifying opportunities for e-KYC solutions. This sector represents a critical area for investment and technological advancement in today's digital landscape. Therefore, the Market of E-KYC is expected to boost in the upcoming years”, said Mr. Karan Chechi, Research Director of TechSci Research, a research-based global management consulting firm.

E-KYC Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Product (Identity Authentication and Matching, Video Verification, Digital ID Schemes, Others), By Deployment Mode (Cloud-based, On-premises), By End-User (Banks, Financial Institutions, E-payment Service Providers, Telecom Companies, Government Entities, Insurance Companies), By Region, By Competition, 2019-2029F”, has evaluated the future growth potential of Global E-KYC Market and provides statistics & information on the Market size, structure, and future Market growth. The report intends to provide cutting-edge Market intelligence and help decision-makers make sound investment decisions., The report also identifies and analyzes the emerging trends along with essential drivers, challenges, and opportunities in the Global E-KYC Market.


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