Vietnam Telemedicine Market, By Component (Product, Services), By Modality (Store and forward, Real time, Others), By Application (Teleradiology, Telepsychiatry, Telepathology, Teledermatology, Telecardiology, Others), By Delivery Mode (Web/Mobile, Call Centers), By Facility (Tele-hospital, Tele-home), By End User (Providers, Payers, Patients, Others), By Region, Competition Forecast & Opportunities, 2019-2029F

Market Overview

The Vietnam Telemedicine Market was valued at USD 245.48 Million in 2023 and is projected to reach USD 330.59 Million by 2029, with a CAGR of 5.19% for 2024-2029. 

The Vietnam Telemedicine Market is undergoing a transformative shift, driven by technological advancements, evolving healthcare needs, and regulatory reforms. Telemedicine, which encompasses the remote provision of healthcare services via telecommunications technology, is a pivotal solution to overcome barriers such as geographical constraints and limited access to medical facilities. This market is on the cusp of significant expansion, driven by innovative technologies, dynamic healthcare landscapes, and supportive regulatory frameworks.

As telemedicine gains traction, it becomes a cornerstone in addressing the mounting challenges posed by chronic diseases and accessibility issues in Vietnam. By leveraging digital health solutions, stakeholders in the healthcare ecosystem can enhance the accessibility, efficiency, and affordability of healthcare services for the Vietnamese population. This paradigm shift underscores the pivotal role of telemedicine in reshaping healthcare delivery, offering a cost-effective and scalable model to meet the evolving healthcare needs of the Vietnamese population.

Key Market Drivers

Increasing Healthcare Needs

Vietnam’s growing healthcare needs are significantly boosting telemedicine adoption. The country’s population reached 101.6 million in 2025, increasing demand for healthcare services and straining existing resources. Telemedicine provides scalable remote access to medical professionals, easing the burden on facilities. With the elderly population rising from 7.45 million to 11.41 million between 2009 and 2019, chronic and age-related conditions are becoming more common. Telemedicine enables older adults to receive care from home, reducing hospital visits and improving health outcomes.

Chronic illnesses such as cardiovascular disease, diabetes, and respiratory conditions caused 341,000 deaths in a year. These require ongoing management, continuous monitoring, and timely interventions. Telemedicine supports long-term care for chronic diseases through remote consultations and monitoring devices, ensuring patients receive care regardless of location. Vietnam’s remote rural regions struggle with access to healthcare, a challenge telemedicine can address by delivering medical services directly to underserved areas lacking doctors, medicine, or transport infrastructure.

Urban areas, including Hanoi with over 8 million residents and Ho Chi Minh City with more than 10 million, face lifestyle-related health risks and growing healthcare demands. Telemedicine offers urban dwellers fast, convenient access to care without physical visits, aligning with the fast-paced city life. The combination of population growth, aging demographics, the prevalence of chronic diseases, accessibility issues, and urbanization creates strong momentum for telemedicine as an efficient, accessible healthcare delivery model nationwide.

Changing Consumer Preferences

Changing consumer preferences are reshaping Vietnam’s healthcare landscape. Modern patients value convenience, flexibility, and accessibility. Telemedicine eliminates travel time and waiting rooms by enabling virtual consultations from home or work. Remote access helps address challenges in underserved areas, including the 761 regions with limited mobile coverage in September 2024. Patients appreciate instant access to medical expertise without long-distance travel, meeting government goals for equitable nationwide healthcare coverage.

Digital technology adoption is fueling demand for telemedicine, with 80 million internet users and over 100 million mobile subscriptions. Platforms leverage popular devices to provide care, supported by the rollout of the VNeID app for electronic medical records, which has 57 million registrations. COVID-19 heightened safety concerns, encouraging patients to avoid crowded hospitals. Telemedicine reduces infection risk while offering tailored care for Vietnam’s expanding middle class seeking high-quality, personalized healthcare.

Virtual consultations enable in-depth discussions, comprehensive assessments, and individualized treatment plans. Patients and providers collaborate on care decisions, elevating healthcare to a patient-focused model. By meeting consumer demands for convenience, safety, technology integration, and personalization, telemedicine is becoming Vietnam’s preferred healthcare delivery method.

Advancement in technology

Technological advancements form the backbone of Vietnam’s telemedicine growth. With 80% internet adoption and 90% mobile access, digital healthcare is becoming mainstream. However, mountainous terrain continues to challenge service stability in rural regions. Hospitals like Bach Mai and Cho Ray have launched telemedicine services to reduce overcrowding, offering appointment scheduling, video consultations, and EHR integration to support full digitization of medical records by 2025.

Remote monitoring via wearables and health apps like Mi Fitness enables continuous patient tracking outside hospitals. AI technologies improve diagnostic accuracy, speed, and treatment personalization, while blockchain ensures secure, transparent data storage and sharing. Robotics enable remote medical exams and surgical assistance, expanding telemedicine capabilities.

Government-supported initiatives, such as the “Doctor for Everyone” project with UNDP and KOFIH, invested USD 3.2 million in telemedicine software and training. These innovations enable healthcare providers to deliver efficient, secure, high-quality care across all regions of Vietnam, driving rapid market expansion.

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Key Market Challenges

Regulatory Hurdles and Legal Framework

The primary challenges facing the telemedicine sector in Vietnam is the lack of comprehensive regulations and legal frameworks governing telehealth practices, as the absence of fully harmonized guidelines for telemedicine service standards, provider licensure, data privacy and security, and reimbursement can create uncertainty and impede widespread adoption. For instance, Vietnam’s Ministry of Health has already issued foundational instruments for remote care, including Circular 49/2017/TT-BYT on remote medical activities and Decision 2628/QD-BYT dated June 22, 2020 approving the remote medical examination and treatment scheme for 2020 to 2025, but stakeholders still need clearer, end-to-end operational and legal standards to scale services consistently while ensuring patient safety, quality of care, and data protection.

Digital Infrastructure and Connectivity Issues

Despite improvements in telecommunication infrastructure, including internet connectivity and mobile network coverage, Vietnam still faces challenges related to digital infrastructure and connectivity in remote and rural areas, where limited access to high-speed internet, unreliable network performance, and urban–rural technology disparities hinder seamless telemedicine delivery. For instance, Vietnam’s Ministry of Information and Communications reported that by October 2024, 82.3 percent of households had broadband fiber-optic internet and 88.7 percent of mobile subscribers used smartphones, yet 761 villages still had low mobile signal strength and 3,551 villages had no fiber-optic cable reaching the village, illustrating why last-mile connectivity remains a practical barrier for nationwide telehealth access.

Healthcare Workforce Capacity and Training

Another critical challenge for the telemedicine market in Vietnam is the shortage of trained healthcare professionals proficient in telehealth technologies and practices, because successful implementation depends on clinicians being ready to deliver remote care safely, efficiently, and in line with standardized workflows. For instance, Vietnam’s Government news portal reports that the healthcare network master plan sets targets of 15 doctors and 25 nurses per 10,000 people by 2025, while also noting that in 2023 Vietnam had 12.5 doctors per 10,000 people, indicating the scale of workforce strengthening needed alongside telemedicine-specific training, continuing education, and practical protocols.

Key Market Trends

Integration of Artificial Intelligence (AI) and Machine Learning (ML) Technologies

The integration of AI and ML technologies is poised to revolutionize telemedicine in Vietnam, enabling more efficient and personalized healthcare delivery. AI-powered algorithms can analyze vast amounts of patient data, including medical records, diagnostic images, and genomic information, to support clinical decision-making, disease prediction, and treatment planning. ML algorithms can enhance diagnostic accuracy, identify patterns and trends in patient health data, and facilitate early disease detection. In telemedicine, AI-driven virtual assistants and chatbots can assist healthcare providers in triaging patients, answering inquiries, and providing real-time support during remote consultations. As AI and ML capabilities continue to evolve, their integration into telemedicine platforms and applications will enable more accurate diagnoses, personalized treatment recommendations, and improved patient outcomes.

Expansion of Remote Monitoring and Wearable Health Technologies

The expansion of remote monitoring devices and wearable health technologies is reshaping the landscape of telemedicine in Vietnam, empowering patients to actively participate in their healthcare management and enabling continuous remote monitoring of vital signs and health parameters. Wearable devices, such as smartwatches, fitness trackers, and medical-grade sensors, allow individuals to track their physical activity, heart rate, blood pressure, blood glucose levels, and other health metrics in real-time. These devices can transmit data wirelessly to healthcare providers, enabling remote monitoring of patients with chronic conditions, postoperative care recipients, and individuals undergoing rehabilitation. Remote monitoring technologies facilitate early detection of health issues, timely intervention, and proactive management of chronic diseases, reducing hospital readmissions, improving treatment adherence, and enhancing patient engagement in their healthcare journey.

Telepsychiatry and Mental Health Services

The growing recognition of mental health as a critical component of overall well-being is driving the adoption of telepsychiatry and virtual mental health services in Vietnam. Telepsychiatry platforms enable individuals to access mental health support and counseling services remotely, overcoming barriers such as stigma, geographic distance, and limited access to mental healthcare providers. Virtual therapy sessions, cognitive-behavioral interventions, and psychiatric consultations conducted via telemedicine platforms offer convenience, privacy, and flexibility for patients seeking mental health support. The COVID-19 pandemic has further accelerated the adoption of telepsychiatry and virtual mental health services, as lockdowns, social distancing measures, and increased stressors have heightened the demand for accessible and confidential mental health support services. As awareness of mental health issues grows and societal attitudes toward seeking mental healthcare evolve, telepsychiatry and virtual mental health services are expected to play an increasingly prominent role in addressing the mental health needs of the Vietnamese population.

Segmental Insights

Application Insights

Based on the category of Application, The Tele-radiology segment dominated Vietnam’s telemedicine market in 2023, emerging as the leading application category. Tele-radiology enables remote analysis and diagnosis of medical images—such as X-rays, CT scans, MRIs, and ultrasounds—by radiologists located far from where the images were captured. In Vietnam, where radiologists are unevenly distributed and access to advanced imaging facilities is limited, tele-radiology bridges this gap by connecting rural hospitals and clinics with expert diagnostic services.

Through tele-radiology, healthcare providers in Vietnam can access timely and precise diagnostic assessments, ensuring quicker treatment decisions and improved clinical outcomes. This capability is especially critical in emergency and urgent care cases, where immediate interpretation of medical images is required. By overcoming geographical constraints, tele-radiology significantly enhances access to quality healthcare services, particularly in underserved and remote regions of the country.

Tele-radiology also boosts healthcare efficiency by optimizing the utilization of radiology experts across multiple facilities. Instead of maintaining full-time in-house radiology teams at every hospital, healthcare providers can partner with external tele-radiology networks or service companies. This outsourcing strategy lowers staffing expenses, improves workflow efficiency, and reduces report turnaround times, ultimately leading to higher patient satisfaction and productivity.

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Regional Insights

South Vietnam emerged as the dominant region in the Vietnam Telemedicine market in 2023, holding the largest market share by value. South Vietnam stands as a vanguard of technological progress and digital innovation, boasting robust internet connectivity and widespread smartphone usage. This tech-savvy environment facilitates the seamless deployment of telemedicine platforms and applications, enabling healthcare providers and patients to connect virtually for remote consultations and medical services.

The Vietnamese government's steadfast dedication to promoting telemedicine as a pivotal component of its overarching healthcare strategy underscores its commitment to improving access to and delivery of healthcare, particularly in urban areas. This commitment is exemplified through supportive policies and regulatory frameworks that incentivize investment in telemedicine infrastructure and services, further solidifying South Vietnam's preeminence in the telemedicine sector.

Moreover, as an economic and commercial epicenter, South Vietnam attracts substantial investments from both domestic and international stakeholders in the healthcare sphere. This influx of investment capital propels the development and expansion of telemedicine initiatives, fostering innovation and competition in the market. This favorable investment climate plays a pivotal role in advancing South Vietnam's dominance in the telemedicine landscape.

Recent Developments

• In December 2025, FV Hospital officially launched the FV@HOME app, positioning it as a comprehensive digital healthcare solution that enables video-based telemedicine consultations with FV specialists.
• In March 2025, Jio Health announced a Series B fundraising round and said it would use the proceeds to expand its online-offline care ecosystem, including telemedicine and e-prescriptions via its app.
• In June 2025: As part of the "Doctor for Everyone" initiative, a collaborative project with the United Nations Development Programme (UNDP) and the Korea Foundation for International Healthcare (KOFIH), information technology systems were installed at 150 commune health stations. This project aims to improve healthcare in remote provinces by investing in training, supplies, and software.
• In November 2024, the Ministry of Health, in partnership with the UNDP and the Korea Foundation for International Healthcare (KOFIH), launched an expansion of the "Doctor for Everyone" project to improve healthcare access for disadvantaged groups in ten provinces. This initiative builds upon the existing "Doctor for Everyone" system, which, by February 2025, had already connected over 1.3 million community members to telemedicine services. 

Key Market Players

• Jio Health
• eDoctor
• Nhi Đồng 315
• Med247
• DOCOSAN

Report Scope:

In this report, the Vietnam Telemedicine Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Vietnam Telemedicine Market, By Component:

o   Product

o   Services

• Vietnam Telemedicine Market, By Modality:

o   Store and forward

o   Real time

o   Others

• Vietnam Telemedicine Market, By Application:

o   Teleradiology

o   Telepsychiatry

o   Telepathology

o   Teledermatology

o   Telecardiology

o   Others

• Vietnam Telemedicine Market, By Delivery Mode:

o   Web/Mobile

o   Call Centers

• Vietnam Telemedicine Market, By Facility:

o   Tele-hospital

o   Tele-home

• Vietnam Telemedicine Market, By End User:

o   Providers

o   Payers

o   Patients

o   Others

• Vietnam Telemedicine Market, By Region:

o   South Vietnam

o   North Vietnam

o   Central Vietnam

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Vietnam Telemedicine Market.

Available Customizations:

Vietnam Telemedicine market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

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