Vietnam Long-term Care Software Market, By Application (Electronic Health Records (EHR), Electronic Medication Administration Record (eMAR), Revenue Cycle Management (RCM), Resident Care, Staff Management, Others), By Mode of Delivery (Cloud based, Web based, On premise), By End User (Home Healthcare Agencies, Hospice & Palliative care, Nursing Homes, Assisted living facilities, Others), By Region, Competition, Forecast & Opportunities, 2020-2030F

Market Overview

The Vietnam Long-term Care Software Market was valued at USD 12.23 Million in 2024 and is expected to reach USD 23.49 Million by 2030 with a CAGR of 11.45% during the forecast period. Vietnam's long-term care software market is undergoing rapid expansion, fueled by the country's aging population and the rising demand for advanced healthcare management systems. The Vietnamese government’s strategic focus on digital health transformation and infrastructure enhancement has accelerated the adoption of specialized long-term care software. This market is set for sustained growth, underpinned by demographic trends and technological advancements in healthcare delivery.

A notable driver of this momentum is the widespread implementation of Electronic Health Record (EHR) systems, which streamline care processes and improve service quality. Additionally, targeted government policies to modernize healthcare practices are fostering a favorable environment for market innovation, positioning Vietnam as a key player in the evolving global long-term care landscape.

Key Market Drivers

Increasing Aging Population

Vietnam’s rapidly aging population is a major driver of the long-term care software market. In 2019, people aged 60+ accounted for 11.9% of the population, projected to exceed 25% by 2050, with Vietnam shifting from an “aging” to an “aged” society by 2036 one of the fastest transitions globally. This surge is increasing demand for specialized elderly care, particularly for chronic conditions like diabetes, hypertension, and cardiovascular diseases.

Long-term care software supports EHRs, real-time health tracking, medication management, telehealth, and care coordination, helping providers manage growing patient data while delivering personalized care. Rising pressure on hospitals, nursing homes, and assisted living facilities is accelerating adoption as automation improves workflows, optimizes resources, and reduces administrative burden.

With many seniors preferring home-based care, these platforms enable remote monitoring, caregiver scheduling, and family communication. Government support for digital health, combined with the need to reduce healthcare costs by reducing hospital visits and improving resource utilization, is further accelerating adoption across Vietnam’s healthcare ecosystem.

Rising Healthcare Expenditure

Rising healthcare expenditure in Vietnam is a major catalyst for the adoption of long-term care software. According to the Economist Intelligence Unit (EIU), healthcare spending reached ~USD 18.5 billion in 2022, accounting for 4.6% of GDP. Increased funding from government, private institutions, and individuals is enabling hospitals, long-term care facilities, and home-care providers to invest in EHRs, medication management, staff scheduling, and advanced digital tools—making these technologies no longer cost-prohibitive.

Higher spending is driving infrastructure modernization and demand for integrated software to manage growing patient volumes and optimize resources. It is also accelerating the shift from volume-based to value-based care, supported by real-time monitoring, predictive analytics, and personalized care planning. Providers are increasingly adopting premium solutions with telehealth, remote monitoring, and AI-driven insights to improve outcomes and operational efficiency.

Rising budgets also support staff training and seamless system integration. Government backing through increased healthcare budgets, digital health initiatives, subsidies, and grants combined with a declining birth rate, aging population, rising incomes, and expanding middle class are boosting both public and private investment. As competition intensifies, private providers are leveraging long-term care software to differentiate services and deliver superior patient management.

Government Initiatives on Digital Health

Government digital health initiatives are a major driver of Vietnam’s long-term care software market. Programs such as the National Digital Transformation Program prioritize healthcare modernization, encouraging adoption of long-term care software to improve patient outcomes and operational efficiency. Vietnam has strengthened key quality-of-life indicators including life expectancy, infant mortality, and access to affordable medicines and has expanded Universal Health Coverage (UHC) to 90% of the population, targeting 95% by 2025.

A nationwide mandate for Electronic Health Records (EHR) is accelerating demand for long-term care software by enabling seamless data sharing and comprehensive patient monitoring. Government investments in healthcare infrastructure support digital deployment across hospitals, nursing homes, and community care centers to address aging and chronic disease management. Financial incentives subsidies, tax breaks, and grants lower adoption barriers, making digital tools accessible even for smaller providers.

Vietnam’s policies also emphasize telemedicine and remote monitoring, directly boosting software uptake. Regulatory frameworks for data security and interoperability build trust, while public–private partnerships (PPP) drive scalable and sustainable digital transformation by combining government support with private-sector innovation.

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Key Market Challenges

Limited Digital Infrastructure

Vietnam’s digital infrastructure, while improving, still faces gaps that hinder the widespread implementation of long-term care software. Many rural and remote areas in Vietnam lack reliable internet access, which is essential for cloud-based long-term care software and telehealth solutions. Without stable connectivity, healthcare providers cannot fully use software features such as remote patient monitoring and real-time data sharing. Smaller and underfunded healthcare facilities often rely on paper-based processes or outdated technology, making it challenging to transition to digital systems without significant upgrades. Existing healthcare systems in Vietnam are often fragmented, with limited interoperability between various software and hardware. Integrating long-term care software into these systems requires additional investment and technical expertise, which some providers may lack.

High Initial Costs and Budget Constraints

The financial barriers to adopting long-term care software are significant, particularly for smaller healthcare providers. Implementing long-term care software involves substantial upfront costs, including licensing, installation, and infrastructure upgrades. Many facilities, especially in the public sector, face budget constraints that limit their ability to invest in such solutions. Ongoing costs for software maintenance, updates, and staff training can strain the budgets of care facilities. Without government subsidies or financial support, many providers may delay or avoid adoption altogether. Some healthcare administrators are hesitant to invest in long-term care software because they lack understanding of its long-term cost-saving benefits, such as improved efficiency and reduced errors.

Key Market Trends

Integration of Artificial Intelligence (AI) and Machine Learning (ML)

The incorporation of AI and ML into long-term care software is revolutionizing how care is delivered and managed, paving the way for smarter, more efficient solutions.

AI-powered software can analyze patient data to predict potential health issues, enabling early intervention and reducing hospitalizations. For example, predictive models can identify patterns in elderly patients' vital signs that signal a risk of falls or chronic disease complications. ML algorithms allow software to create highly customized care plans based on a patient's unique medical history, preferences, and real-time health data, improving care outcomes and patient satisfaction. AI-driven automation, such as medication reminders and task scheduling, enhances operational efficiency by freeing caregivers to focus on more critical aspects of patient care. This trend is particularly appealing to facilities looking to manage increasing workloads.

Expansion of Telehealth and Remote Monitoring Capabilities

The rising adoption of telehealth and remote patient monitoring solutions is transforming long-term care in Vietnam, driven by advancements in connectivity and consumer demand for convenient care options.

Telehealth-integrated long-term care software enables healthcare providers to monitor and consult with patients remotely, addressing accessibility challenges in rural and underserved areas. This aligns with Vietnam’s efforts to bridge healthcare disparities across its regions. Wearable devices and IoT sensors are increasingly integrated with long-term care software, allowing caregivers to track patients' vital signs in real time. Alerts for abnormal readings improve response times and reduce emergency incidents. The preference for aging in place among elderly patients is driving demand for software that facilitates home-based care. Remote monitoring tools, combined with teleconsultation features, ensure patients receive high-quality care without requiring frequent facility visits.

Segmental Insights

Mode of Delivery Insights

Based on the category of Mode of Delivery, the Cloud-based segment emerged as the dominant in the Vietnam Long-term Care Software market in 2024. Cloud-based solutions offer significant cost advantages over traditional on-premises software, making them highly appealing to healthcare providers in Vietnam.

Unlike on-premises systems that require substantial investments in infrastructure, hardware, and IT personnel, cloud-based software operates on a subscription or pay-as-you-go model. This affordability is especially beneficial for smaller care facilities and clinics with limited budgets. With cloud solutions, providers outsource system maintenance, updates, and security to the vendor, eliminating the need for in-house IT teams and minimizing operational costs. The cost-efficiency of cloud-based solutions has democratized access to advanced software, enabling adoption not only by large hospitals but also by smaller, resource-constrained care facilities.

Cloud-based software offers unmatched scalability, allowing healthcare providers to adapt quickly to changing patient needs and operational demands. As patient volumes grow or service offerings expand, cloud-based platforms can scale without requiring additional physical infrastructure or significant downtime. This flexibility is crucial in long-term care facilities experiencing rising demand due to Vietnam’s aging population. Many cloud solutions offer modular features, enabling providers to tailor the software to their specific needs. For instance, facilities can add functionalities such as remote monitoring, telehealth integration, or advanced analytics as their requirements evolve. These factors are expected to drive the growth of this segment.

Application Insights

The Electronic Health Records (EHR) segment is projected to grow rapidly over the forecast period. EHR systems serve as the backbone for managing patient information, providing a unified platform for recording, storing, and retrieving health data. EHR solutions consolidate medical histories, medication lists, diagnostic results, and treatment plans into a single, easily accessible platform. This capability eliminates the inefficiencies of paper-based systems and fragmented records. By maintaining an up-to-date and centralized repository of patient information, EHR systems enable seamless care transitions between healthcare providers, enhancing the quality and continuity of care for long-term care patients. EHR software provides care teams with real-time access to critical patient data, empowering them to make informed decisions and deliver precise, evidence-based care.

Vietnam’s government has prioritized healthcare digitization as part of its national development strategy, making EHR adoption a critical component for healthcare providers. The government’s push for the widespread adoption of EHR systems in hospitals and long-term care facilities helps ensure providers remain compliant with national health IT standards. Failure to adopt EHR systems may result in penalties or limited access to government funding. EHR solutions support integration with national health registries, enabling better population health management and streamlined data reporting for government health programs. Financial and technical support from the government encourages providers to implement EHR systems, further driving their dominance in the market. These factors collectively contribute to the growth of this segment.

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Regional Insights

Southern region emerged as the dominant in the Vietnam Long-term Care Market in 2024, holding the largest market share in terms of value. The Southern region, especially Ho Chi Minh City, is Vietnam's economic powerhouse. The concentration of both domestic and international businesses, as well as wealthier households, has fueled significant investment in healthcare infrastructure. Ho Chi Minh City has numerous private and public healthcare facilities, including specialized long-term care centers, nursing homes, and hospitals. This concentration of healthcare institutions drives demand for advanced management solutions such as long-term care software. The Southern region has seen substantial investment from both private healthcare providers and international healthcare companies, which are looking to modernize facilities and implement state-of-the-art care management solutions. The local government in HCMC is proactive in supporting the digitalization of healthcare services. With a clear focus on improving healthcare delivery, it provides incentives, financial support, and regulatory frameworks that encourage the adoption of digital health tools, including long-term care software.

The Southern region, and particularly HCMC, leads the country in technological adoption, including in healthcare. The region is home to Vietnam’s leading healthcare technology providers and has established itself as the testbed for new digital health initiatives. Healthcare facilities in this region are at the forefront of adopting integrated health solutions, including EHR systems and telemedicine platforms, which are integral components of long-term care software. HCMC has a more tech-savvy healthcare workforce compared to other regions in Vietnam, making it easier for facilities to adopt and manage complex software solutions. This enables faster and more efficient implementation of long-term care software. The presence of technology hubs and innovation centers in Ho Chi Minh City accelerates the development of healthcare technology, including long-term care software. Startups and established firms in this region are increasingly focused on developing and deploying tailored software solutions for long-term care.

Recent Developments

• In September 2025, QTSC and partners organized the inaugural “Vietnam Golden Age Care 2024” conference/exhibition in Ho Chi Minh City, featuring solutions for nursing homes, home healthcare, chronic disease management, and remote health monitoring.
• In September 2025, TMA Innovation stated it invested in developing a comprehensive, “next-generation nursing home” solution tailored for Vietnam and designed to support residential, semi-residential, and non-residential care models.
• In September 2025, TMA Innovation and InBody (South Korea) signed a cooperation agreement at the Golden Age Care event to integrate InBody equipment with Vietnamese software to deliver elderly-care products and services.
• In April 2025, Lam Dong Department of Health received rights to use the Tri An Care AI/IoT platform donated by Tri An Investment and Trading JSC to support elderly healthcare management and monitoring.
• In April 2025, Tri An Care was described as providing early-warning capabilities via personal health records and integrating connections to family doctors, remote medical services, and AI virtual-assistant support for older adults.
• In December 2024- Vietnam is making significant progress in its pursuit of universal health coverage, with the rollout of a digital health records system marking a critical advancement. This initiative is poised to enhance the quality of healthcare delivery while simultaneously driving down operational costs. By transitioning to a digital platform, the country aims to streamline healthcare processes, improve data accessibility, and support more efficient management of patient information, positioning itself as a leader in healthcare modernization in the region.
• In November 2024, The Ministry of Health (MOH) of Vietnam, in partnership with the Vietnam Administration of Medical Services (VAMS), the United Nations Development Programme (UNDP), and the Korean Foundation for International Healthcare (KOFIH), has officially launched the "Telehealth to Improve Access to Healthcare Services for Disadvantaged Groups in Vietnam" project. This initiative aims to enhance healthcare access for underserved populations through the adoption of telehealth solutions, leveraging technology to bridge gaps in healthcare delivery and ensure more equitable health outcomes across the country.

Key Market Players

• ALLSCRIPTS HEALTHCARE SOLUTIONS, INC
• Cerner Corporation (Oracle)
• Netsmart Technologies, Inc.
• MatrixCare
• Yardi Systems
• PointClickCare

Report Scope:

In this report, the Vietnam Long-term Care Software Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Vietnam Long-term Care Software Market, By Application:

o   Electronic Health Records (EHR)

o   Electronic Medication Administration Record (eMAR)

o   Revenue Cycle Management (RCM)

o   Resident Care

o   Staff Management

o   Others

• Vietnam Long-term Care Software Market, By Mode of Delivery:

o   Home Healthcare Agencies

o   Hospice & Palliative care

o   Nursing Homes

o   Assisted living facilities

o   Others

• Vietnam Long-term Care Software Market, By End User:

o   Cloud based

o   Web based

o   On premise

• Vietnam Long-term Care Software Market, By Region:

o   Northern Vietnam

o   Central Vietnam

o   Southern Vietnam

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Vietnam Long-term Care Software Market.

Available Customizations:

 Vietnam Long-term Care Software market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).