Vietnam eHealth Market, By Product (Telemedicine, Health Information Systems, mHealth, ePharmacy, E-Prescribing, Computerized Physician Order Entry), By End User (Providers, Payers, Patients), By Region, Competition, Forecast & Opportunities, 2020-2030F

Market Overview

Vietnam eHealth Market was valued at USD 398.15 Million in 2024 and is anticipated to project robust growth in the forecast period with a CAGR of 11.45% through 2030. Vietnam's eHealth market is undergoing robust expansion, fueled by technological innovations, government-backed initiatives, and a growing demand for accessible healthcare solutions. The market includes a broad spectrum of digital health services such as Electronic Health Records (EHR), telemedicine, and mobile health applications, all of which are reshaping the healthcare delivery model. The increasing adoption of telemedicine and remote patient monitoring is enabling more efficient access to healthcare professionals and continuous health monitoring for patients. Advancements in digital infrastructure, particularly in internet connectivity and mobile phone penetration, have been critical in facilitating the widespread uptake of eHealth services across the nation.

The Vietnamese eHealth sector is well-positioned for significant growth, driven by ongoing technological progress, favorable policy frameworks, and a marked shift in consumer preferences toward digital health platforms. Key stakeholders in this ecosystem should prioritize enhancing digital infrastructure, fostering public-private partnerships, and addressing existing challenges such as data security and adoption barriers to fully harness the transformative potential of eHealth solutions in the country’s healthcare landscape..

Key Market Drivers

Consumer Demand for Convenient and Accessible Healthcare

Consumer demand for convenient and accessible healthcare is a central driver behind the rapid growth of Vietnam's eHealth market. Vietnam has made significant strides in enhancing healthcare accessibility and quality. However, challenges remain, particularly for remote communities, ethnic minority groups, and populations affected by climate change. The Doctor for Everyone initiative has already facilitated telemedicine access for over 1.3 million users and provided training to more than 3,000 healthcare professionals. This initiative focuses on strengthening IT infrastructure, equipping healthcare providers with digital competencies, and integrating advanced digital systems into the VTelehealth platform to expand healthcare reach and improve service delivery nationwide. This shift in consumer expectations is reshaping healthcare delivery, as individuals increasingly prioritize ease of access, flexibility, and personalized care.

According to the Ministry of Health's seven-tier Information and Communication Technology (ICT) advancement framework, 40.4% of hospitals currently operate at Level 1, the most basic stage of digital integration, while 32.2% have reached Level 2, and 21.4% have progressed to Level 3. Notably, only 94 out of the country’s 1,500 hospitals—just 6%—have implemented electronic medical records (EMRs), achieving Level 6 ICT capability, underscoring the need for further digital adoption in the sector. Consumers in Vietnam, particularly the younger, more tech-savvy population, are shifting away from traditional in-person visits to healthcare facilities in favor of digital health solutions. Mobile health applications, telemedicine services, and online consultations are being rapidly adopted, as they offer greater convenience and flexibility. The ability to access healthcare services from home, work, or while on the go is especially attractive in a fast-paced, urbanizing society. Consumers no longer want to be limited by geographical constraints, long wait times, or fixed clinic hours. The convenience of accessing medical advice or services at any time of the day is driving the demand for telehealth and mobile healthcare applications.

There is a growing awareness of personal health and wellness among Vietnamese consumers, particularly as the younger generation becomes more proactive in managing their health. This shift in mindset is influencing the uptake of digital health tools designed for self-management, such as fitness trackers, health monitoring apps, and telemedicine services for consultations and follow-up care. These solutions enable individuals to monitor their physical activity, nutrition, mental well-being, and chronic health conditions in real time. As a result, the demand for mobile health applications and telemedicine platforms that provide real-time health tracking and guidance is on the rise. The demand for accessible and affordable healthcare is particularly pronounced in rural and underserved regions of Vietnam, where healthcare infrastructure and resources are limited. eHealth solutions, such as telemedicine, help bridge the gap between urban healthcare providers and rural populations by offering remote consultations and reducing the need for travel to urban centers. This ability to connect patients with healthcare professionals regardless of their physical location is vital in ensuring equitable access to care across the country. Additionally, the relatively lower cost of digital consultations, compared to traditional in-person visits, makes healthcare more affordable, particularly for low-income consumers.

In Vietnam, outpatient waiting times at public hospitals remain a significant challenge, with studies indicating an average duration of 2 to 4 hours from patient registration to the completion of medical services. Traditional healthcare systems in Vietnam, particularly in urban areas, are often plagued by long wait times, overcrowding, and inefficiencies. These issues have led consumers to seek alternatives that offer quicker access to healthcare services. Digital health platforms that enable online booking, virtual consultations, and faster prescriptions are meeting this need by providing a streamlined, more efficient healthcare experience. The ability to schedule and conduct consultations remotely without the need to wait for hours at a clinic or hospital is a key driver of eHealth adoption.

Aging Population and Increased Healthcare Needs

Vietnam’s rapidly aging population is emerging as a major factor fueling the expansion of the country’s eHealth market. Vietnam is experiencing one of the fastest aging populations globally. In 2019, individuals aged 60 and above accounted for 11.9% of the total population. By 2050, this figure is projected to exceed 25%, signaling a demographic shift that will have significant implications for healthcare demand, workforce dynamics, and economic policies. As life expectancy rises and the proportion of elderly citizens increases, the demand for accessible, efficient, and technology-driven healthcare solutions is growing. This demographic shift is placing significant pressure on the traditional healthcare system, creating opportunities for digital health innovations to fill critical gaps in medical services, chronic disease management, and elderly care.  Aging is directly associated with an increase in chronic illnesses such as cardiovascular diseases, diabetes, hypertension, and degenerative conditions like Alzheimer’s and Parkinson’s. The traditional healthcare model, which relies heavily on hospital-based care, is struggling to manage the growing number of elderly patients requiring long-term treatment. eHealth platforms provide remote patient monitoring (RPM), allowing elderly patients to track their health conditions from home. AI-powered diagnostics and predictive analytics help in early detection and proactive management of chronic diseases, reducing hospital visits and improving health outcomes. Medication management apps assist elderly patients in adhering to prescribed treatments, minimizing health risks related to missed doses.

With a growing elderly population, healthcare providers and policymakers are increasingly relying on digital health technologies to enhance chronic disease management, thus driving demand for eHealth solutions. Vietnam’s aging population is driving a shift from hospital-centered care to home-based and remote healthcare services. The elderly often struggle with mobility issues, making frequent hospital visits inconvenient and costly. Telemedicine platforms allow elderly patients to consult doctors from home, reducing the burden on hospitals and improving access to healthcare professionals. Virtual consultations help family caregivers receive expert medical guidance without the need for in-person hospital visits. Smart medical devices, such as wearable heart rate monitors and IoT-enabled blood pressure trackers, provide real-time health data to physicians, enabling proactive intervention. The convenience and cost-effectiveness of telemedicine are making it an essential tool in elderly healthcare, further accelerating the growth of the eHealth market. Vietnam faces a shortage of geriatric specialists and caregivers, making it increasingly difficult to meet the rising demand for elderly care. The eHealth market is filling this gap by integrating digital healthcare solutions into elder care services. AI-driven virtual assistants are being developed to provide basic health guidance, reducing the dependency on human caregivers. Smart home healthcare systems integrate emergency alert features for fall detection, remote monitoring, and medication reminders. Digital health platforms enable hospitals and nursing homes to remotely coordinate elderly care services, optimizing resource allocation. By addressing healthcare workforce constraints, eHealth technologies are ensuring that Vietnam’s aging population receives adequate and continuous care.

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Key Market Challenges

Limited Digital Infrastructure and Connectivity Gaps

Despite Vietnam’s advancements in internet penetration and mobile connectivity, digital infrastructure remains uneven across different regions. Rural and remote areas, which make up a large portion of the country, often suffer from poor internet access, inconsistent electricity supply, and inadequate healthcare IT systems, restricting the widespread adoption of eHealth solutions.

Many telemedicine platforms rely on stable internet connections and mobile networks to function effectively. However, in underdeveloped regions, connectivity issues prevent patients from accessing remote consultations, limiting the reach of eHealth solutions beyond urban centers. Vietnam’s healthcare facilities operate on fragmented digital systems, with many hospitals and clinics still using outdated software or paper-based records. The lack of standardized Electronic Medical Records (EMR) and interoperability between hospitals creates inefficiencies, preventing seamless patient data sharing and reducing the effectiveness of digital healthcare solutions. Upgrading hospital IT infrastructure, installing secure digital networks, and ensuring cybersecurity compliance require significant financial investment. Many smaller hospitals and clinics, especially those in public healthcare, lack the funding needed to modernize their digital systems, slowing eHealth adoption.

Regulatory and Compliance Challenges

Vietnam’s eHealth market operates under an evolving regulatory framework, with frequent policy updates and compliance requirements that create uncertainty for businesses and investors. The lack of clear guidelines for telemedicine, digital prescriptions, and data protection laws makes it difficult for healthcare providers to scale their digital services.

While telemedicine is gaining traction, there are ambiguities regarding licensing, medical liability, and cross-border consultations. Healthcare providers are often unsure about the legal scope of virtual consultations, limiting their willingness to expand digital services. Vietnam currently lacks comprehensive legislation governing the protection of digital health records, creating concerns over data security breaches and unauthorized access to patient information. Without strict cybersecurity protocols, consumers and healthcare providers hesitate to fully embrace eHealth platforms. Emerging technologies such as AI-driven diagnostics, wearable health devices, and blockchain-based medical records face lengthy approval processes, delaying their market entry and discouraging innovation in the sector.

Key Market Trends

Expansion of AI and Big Data in Healthcare

Artificial Intelligence (AI) and Big Data analytics are becoming fundamental to Vietnam’s eHealth ecosystem. These technologies are reshaping diagnostics, predictive healthcare, and operational efficiency, enabling providers to deliver more accurate, timely, and cost-effective medical services.

AI-driven solutions are increasingly being integrated into radiology, pathology, and disease detection. Machine learning algorithms enhance early-stage cancer detection, cardiovascular risk assessment, and diabetic retinopathy diagnosis, improving clinical decision-making and reducing dependency on specialist physicians. Big Data analytics is enabling risk assessment models that help predict disease outbreaks, patient deterioration, and treatment responses. By analyzing historical health data, AI can recommend personalized treatment plans, reducing hospital readmissions and optimizing resource allocation. AI is streamlining hospital management by automating appointment scheduling, patient triage, and administrative workflows. Chatbots and AI-driven customer service platforms are being deployed to handle patient inquiries, improving engagement while reducing operational costs.

AI and Big Data will drive the next wave of healthcare efficiency, helping Vietnam’s hospitals and clinics handle growing patient volumes while ensuring faster, data-driven decision-making. The adoption of AI-powered tools will accelerate as providers seek to reduce diagnostic errors, enhance treatment outcomes, and lower healthcare costs.

Growth of Digital Therapeutics and Remote Patient Monitoring

The rise of digital therapeutics (DTx) and remote patient monitoring (RPM) is transforming Vietnam’s approach to chronic disease management and post-treatment care. These solutions provide continuous, tech-enabled medical supervision, reducing hospital dependency and improving long-term patient outcomes.

Digital therapeutics are software-driven treatments designed to supplement or replace traditional medication. In Vietnam, mobile-based DTx solutions are being developed for diabetes management, mental health support, and rehabilitation programs. These tools provide behavioral coaching, medication adherence reminders, and real-time health tracking to empower patients in self-managing their conditions. Smartwatches, biosensors, and IoT-enabled medical devices are gaining traction, enabling continuous monitoring of vital signs such as heart rate, blood pressure, glucose levels, and oxygen saturation. This is particularly beneficial for elderly patients, post-surgery recovery, and high-risk populations who require ongoing medical supervision. Digital therapeutics platforms now offer physical therapy, cognitive rehabilitation, and post-stroke recovery programs through AI-driven virtual assistants and interactive exercises. These innovations reduce the need for frequent hospital visits, making healthcare more convenient and accessible.

The shift toward preventive and long-term digital health solutions will reduce the burden on Vietnam’s hospitals while improving patient engagement. As the country’s chronic disease prevalence rises, integrating DTx and RPM into standard care models will be essential for improving treatment adherence and overall population health.

Segmental Insights

Product Insights

Based on the category of Product, the Telemedicine segment emerged as the fastest growing segment in the Vietnam eHealth Market in 2024. Vietnam's healthcare system is characterized by overcrowded public hospitals, long patient waits times, and a shortage of medical professionals, particularly in rural areas. Telemedicine has become a critical solution to bridge the gap between patients and healthcare providers by enabling virtual consultations, remote diagnostics, and digital follow-ups. With outpatient waiting times in public hospitals ranging from 2 to 4 hours, many patients are turning to teleconsultations for faster, more convenient access to healthcare professionals. Rural and remote communities, which previously had limited access to specialized healthcare, are now benefiting from telemedicine platforms that connect them to top-tier doctors in urban centers. Leading hospitals and clinics are integrating telemedicine into their operations, reducing non-essential hospital visits and freeing up resources for critical care cases.

The Vietnamese Ministry of Health (MoH) has prioritized digital transformation in healthcare, with a strong emphasis on scaling telemedicine services nationwide. The MoH has issued directives mandating telemedicine adoption in all state-owned hospitals and promoting the use of AI-powered diagnostics, virtual consultations, and remote patient monitoring. Vietnam is witnessing an influx of private investments and partnerships aimed at expanding telemedicine infrastructure and improving service accessibility. These factors are expected to drive the growth of this segment.

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Regional Insights

Southern Vietnam emerged as the largest market in the Vietnam eHealth Market in 2024, holding the largest market share in terms of value. Southern Vietnam is home to Ho Chi Minh City (HCMC), Vietnam’s largest and most economically developed city, alongside other major provinces with well-established healthcare facilities. As the most populous city in Vietnam, HCMC has the highest patient demand for healthcare services, driving widespread eHealth adoption to reduce hospital congestion and improve patient access. The city has seen rapid digitalization in healthcare, with leading hospitals such as Cho Ray Hospital and FV Hospital pioneering telemedicine, AI-driven diagnostics, and electronic medical record (EMR) adoption. Southern Vietnam has a higher percentage of tech-savvy, middle-class consumers who prefer digital-first healthcare services such as telemedicine, online consultations, and e-prescriptions. The increasing penetration of smartphones and high-speed internet has led to significant growth in mobile health (mHealth) applications and remote healthcare platforms.

Southern Vietnam, particularly Ho Chi Minh City, has the largest concentration of private hospitals and international healthcare providers, making it a hotbed for eHealth innovation and investment. Major private hospitals such as FV Hospital, Tam Duc Heart Hospital, and Hoan My Medical Corporation have been at the forefront of eHealth adoption, integrating AI-driven diagnostics, telemedicine platforms, and electronic health record (EHR) systems. The private sector’s willingness to invest in cutting-edge digital health solutions gives Southern Vietnam a competitive edge over other regions. Southern Vietnam has seen a significant influx of foreign healthcare investments, particularly from Singapore, South Korea, and Japan, supporting the growth of smart hospitals, telehealth expansion, and AI-driven healthcare innovations. Partnerships between private hospitals and global health-tech firms are accelerating the development of personalized medicine, remote patient monitoring, and robotic-assisted treatments.

Recent Developments

• In October 2024- Vietnam's healthcare sector is undergoing a significant digital transformation, driven by a series of strategic directives from the Ministry of Health (MOH). These initiatives prioritize the integration of information technology into healthcare services, including a nationwide mandate requiring all medical facilities to implement electronic medical records (EMR). This policy aims to enhance operational efficiency, improve patient data management, and create a more interconnected healthcare ecosystem across the country.
• In October 2024, according to a report by the Vietnam News Agency, Prime Minister Pham Minh Chinh has outlined a national objective to achieve the full implementation of electronic health records (EHR) across all healthcare facilities and ensure that 40 million people are using EHRs by 2025. This ambitious target reflects the government’s commitment to advancing digital healthcare infrastructure and improving healthcare management efficiency nationwide.   

Key Market Players

• IBM Vietnam Co., Ltd
• Siemens Healthcare Limited
• FPT Software Company Limited
• Jio Health
• VieVie Healthcare
• Doctor Anywhere
• MyDoc
• Buymed Group
• Prudential Vietnam

Report Scope:

In this report, the Vietnam eHealth Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Vietnam eHealth Market, By Product:

o   Telemedicine

o   Health Information Systems

o   mHealth

o   ePharmacy

o   E-Prescribing

o   Computerized Physician Order Entry

• Vietnam eHealth Market, By End User:

o   Providers

o   Payers

o   Patients

• Vietnam eHealth Market, By Region:

o   Northern Vietnam

o   Central Vietnam

o   Southern Vietnam

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Vietnam eHealth Market.

Available Customizations:

 Vietnam eHealth market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).