1.
Product
Overview
2.
Research
Methodology
3.
Impact
of COVID-19 on Global Social Media Analytics Market
4.
Executive
Summary
5.
Voice
of Customer
5.1.
Aftersales Service
5.2.
Factors Influencing Purchase Decision
5.3.
Product Awareness
6.
Global
Social Media Analytics Market Outlook
6.1.
Market
Size & Forecast
6.1.1.
By
Value
6.2.
Market
Share & Forecast
6.2.1.
By
Application (Sales and Marketing Management, Customer Experience Management,
Competitive Intelligence, Risk Management and Fraud Detection, Public Safety
and law Enforcement & Others)
6.2.2.
By
Analytics Type (Predictive Analytics, Prescriptive Analytics, Diagnostics
Analytics & Descriptive Analytics)
6.2.3.
By
Deployment (On-Premises Vs On-Demand)
6.2.4.
By
Organization Size (SME’s Vs Large Enterprises)
6.2.5.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
6.2.6.
By
Region (North America, South America, Asia-Pacific, Europe and Middle East
& Africa)
6.2.7.
By Company
6.3.
Market
Attractiveness Index (By Application, By Analytics Type, By Deployment, By
Organization Size, By Industry Vertical & By Region)
7.
Asia-Pacific
Social Media Analytics Market Outlook
7.1.
Market
Size & Forecast
7.1.1.
By Value
7.2.
Market Share & Forecast
7.2.1.
By
Application (Sales and Marketing Management, Customer Experience Management,
Competitive Intelligence, Risk Management and Fraud Detection, Public Safety
and law Enforcement & Others)
7.2.2.
By
Analytics Type (Predictive Analytics, Prescriptive Analytics, Diagnostics
Analytics & Descriptive Analytics)
7.2.3.
By
Deployment (On-Premises Vs On-Demand)
7.2.4.
By
Organization Size (SME’s Vs Large Enterprises)
7.2.5.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
7.2.6.
By
Country (China, Japan, India, South
Korea, Australia & Rest of Asia Pacific)
7.2.6.1. China Social Media Analytics Market Outlook
7.2.6.1.1. Market Size & Forecast
7.2.6.1.1.1.
By
Value
7.2.6.1.2. Market Share & Forecast
7.2.6.1.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
7.2.6.2. India Social Media Analytics Market Outlook
7.2.6.2.1. Market Size & Forecast
7.2.6.2.1.1.
By
Value
7.2.6.2.2. Market Share & Forecast
7.2.6.2.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
7.2.6.3. Japan Social Media Analytics Market Outlook
7.2.6.3.1. Market Size & Forecast
7.2.6.3.1.1.
By
Value
7.2.6.3.2. Market Share & Forecast
7.2.6.3.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
7.2.6.4. Australia Social Media Analytics Market
Outlook
7.2.6.4.1. Market Size & Forecast
7.2.6.4.1.1.
By
Value
7.2.6.4.2. Market Share & Forecast
7.2.6.4.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
7.2.6.5. South Korea Social Media Analytics Market
Outlook
7.2.6.5.1. Market Size & Forecast
7.2.6.5.1.1.
By
Value
7.2.6.5.2. Market Share & Forecast
7.2.6.5.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
8.
North
America Social Media Analytics Market Outlook
8.1.
Market
Size & Forecast
8.1.1.
By Value
8.2.
Market Share & Forecast
8.2.1.
By
Application (Sales and Marketing Management, Customer Experience Management,
Competitive Intelligence, Risk Management and Fraud Detection, Public Safety
and law Enforcement & Others)
8.2.2.
By
Analytics Type (Predictive Analytics, Prescriptive Analytics, Diagnostics
Analytics & Descriptive Analytics)
8.2.3.
By
Deployment (On-Premises Vs On-Demand)
8.2.4.
By
Organization Size (SME’s Vs Large Enterprises)
8.2.5.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
8.2.6.
By
Country (United States, Canada, Mexico
& Rest of North America)
8.2.6.1. United States Social Media Analytics Market
Outlook
8.2.6.1.1. Market Size & Forecast
8.2.6.1.1.1.
By
Value
8.2.6.1.2. Market Share & Forecast
8.2.6.1.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
8.2.6.2. Canada Social Media Analytics Market Outlook
8.2.6.2.1. Market Size & Forecast
8.2.6.2.1.1.
By
Value
8.2.6.2.2. Market Share & Forecast
8.2.6.2.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
8.2.6.3. Mexico Social Media Analytics Market Outlook
8.2.6.3.1. Market Size & Forecast
8.2.6.3.1.1.
By
Value
8.2.6.3.2. Market Share & Forecast
8.2.6.3.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
9.
South
America Social Media Analytics Market Outlook
9.1.
Market
Size & Forecast
9.1.1.
By Value
9.2.
Market Share & Forecast
9.2.1.
By
Application (Sales and Marketing Management, Customer Experience Management,
Competitive Intelligence, Risk Management and Fraud Detection, Public Safety
and law Enforcement & Others)
9.2.2.
By
Analytics Type (Predictive Analytics, Prescriptive Analytics, Diagnostics
Analytics & Descriptive Analytics)
9.2.3.
By
Deployment (On-Premises Vs On-Demand)
9.2.4.
By
Organization Size (SME’s Vs Large Enterprises)
9.2.5.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
9.2.6.
By
Country (Brazil, Argentina, Colombia
& Rest of South America)
9.2.6.1. Brazil Social Media Analytics Market Outlook
9.2.6.1.1. Market Size & Forecast
9.2.6.1.1.1.
By
Value
9.2.6.1.2. Market Share & Forecast
9.2.6.1.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
9.2.6.2. Argentina Social Media Analytics Market
Outlook
9.2.6.2.1. Market Size & Forecast
9.2.6.2.1.1.
By
Value
9.2.6.2.2. Market Share & Forecast
9.2.6.2.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and Life
Science, Manufacturing & Others)
9.2.6.3. Colombia Social Media Analytics Market
Outlook
9.2.6.3.1. Market Size & Forecast
9.2.6.3.1.1.
By
Value
9.2.6.3.2. Market Share & Forecast
9.2.6.3.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
10.
Europe
Social Media Analytics Market Outlook
10.1. Market Size & Forecast
10.1.1.
By Value
10.2. Market
Share & Forecast
10.2.1.
By
Application (Sales and Marketing Management, Customer Experience Management,
Competitive Intelligence, Risk Management and Fraud Detection, Public Safety
and law Enforcement & Others)
10.2.2.
By
Analytics Type (Predictive Analytics, Prescriptive Analytics, Diagnostics
Analytics & Descriptive Analytics)
10.2.3.
By
Deployment (On-Premises Vs On-Demand)
10.2.4.
By
Organization Size (SME’s Vs Large Enterprises)
10.2.5.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
10.2.6.
By
Country (UK, Germany, France, Italy,
Spain & Rest of Europe)
10.2.6.1.
Germany
Social Media Analytics Market Outlook
10.2.6.1.1.
Market
Size & Forecast
10.2.6.1.1.1.
By
Value
10.2.6.1.2.
Market
Share & Forecast
10.2.6.1.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
10.2.6.2.
France
Social Media Analytics Market Outlook
10.2.6.2.1.
Market
Size & Forecast
10.2.6.2.1.1.
By
Value
10.2.6.2.2.
Market
Share & Forecast
10.2.6.2.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
10.2.6.3.
United
Kingdom Social Media Analytics Market Outlook
10.2.6.3.1.
Market
Size & Forecast
10.2.6.3.1.1.
By
Value
10.2.6.3.2.
Market
Share & Forecast
10.2.6.3.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
10.2.6.4.
Italy
Social Media Analytics Market Outlook
10.2.6.4.1.
Market
Size & Forecast
10.2.6.4.1.1.
By
Value
10.2.6.4.2.
Market
Share & Forecast
10.2.6.4.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
10.2.6.5.
Spain
Social Media Analytics Market Outlook
10.2.6.5.1.
Market
Size & Forecast
10.2.6.5.1.1.
By
Value
10.2.6.5.2.
Market
Share & Forecast
10.2.6.5.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
11.
MEA
Social Media Analytics Market Outlook
11.1. Market Size & Forecast
11.1.1.
By Value
11.2. Market
Share & Forecast
11.2.1.
By
Application (Sales and Marketing Management, Customer Experience Management,
Competitive Intelligence, Risk Management and Fraud Detection, Public Safety
and law Enforcement & Others)
11.2.2.
By
Analytics Type (Predictive Analytics, Prescriptive Analytics, Diagnostics
Analytics & Descriptive Analytics)
11.2.3.
By
Deployment (On-Premises Vs On-Demand)
11.2.4.
By
Organization Size (SME’s Vs Large Enterprises)
11.2.5.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
11.2.6.
By
Country (Saudi Arabia, UAE, Iraq, South
Africa & Rest of MEA)
11.2.6.1.
Saudi
Arabia Social Media Analytics Market Outlook
11.2.6.1.1.
Market
Size & Forecast
11.2.6.1.1.1.
By
Value
11.2.6.1.2.
Market
Share & Forecast
11.2.6.1.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
11.2.6.2.
UAE
Social Media Analytics Market Outlook
11.2.6.2.1.
Market
Size & Forecast
11.2.6.2.1.1.
By
Value
11.2.6.2.2.
Market
Share & Forecast
11.2.6.2.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
11.2.6.3.
Iraq
Social Media Analytics Market Outlook
11.2.6.3.1.
Market
Size & Forecast
11.2.6.3.1.1.
By
Value
11.2.6.3.2.
Market
Share & Forecast
11.2.6.3.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
11.2.6.4.
South
Africa Social Media Analytics Market Outlook
11.2.6.4.1.
Market
Size & Forecast
11.2.6.4.1.1.
By
Value
11.2.6.4.2.
Market
Share & Forecast
11.2.6.4.2.1.
By
Industry (BFSI, Retail and E-Commerce, Government and Defense, Healthcare and
Life Science, Manufacturing & Others)
12.
Market Dynamics
12.1. Drivers/Opportunities
12.2. Challenges/Pitfalls
13.
Market Trends & Developments
14.
Competitive Landscape
14.1. International Business Machines Corporation
14.2. Oracle Corporation
14.3. Salesforce
14.4. Adobe Systems Incorporated
14.5. SAS Institute Inc.
14.6. Clarabridge, Inc.
14.7. Netbase Solutions, Inc.
14.8. Brandwatch
14.9. Talkwalker Inc.
14.10.
GoodData
Corporation
14.11.
Crimson
Hexagon, Inc.
14.12.
Simply
Measured, Inc.
14.13.
Sysomos
14.14.
Digimind
14.15.
Unmetric
Inc
14.16.
Cision
US Inc.
14.17.
Simplify360,
Inc.
14.18.
Hootsuite
Media Inc.
14.19.
Meltwater
15.
Strategic Recommendations
16. About
Us & Disclaimer