1.
Product Overview
1.1.
Market Definition
1.2.
Scope of the Market
1.2.1.Markets
Covered
1.2.2.Years
Considered for Study
1.2.3.Key
Market Segmentations
2.
Research Methodology
2.1. Objective of the
Study
2.2. Baseline Methodology
2.3. Formulation of the
Scope
2.4. Assumptions and
Limitations
2.5. Sources of Research
2.5.1.Secondary Research
2.5.2.Primary Research
2.6. Approach for the
Market Study
2.6.1.The Bottom-Up
Approach
2.6.2.The Top-Down
Approach
2.7. Methodology Followed
for Calculation of Market Size & Market Shares
2.8. Forecasting
Methodology
2.8.1.Data Triangulation
& Validation
3.
Executive Summary
4.
Impact of COVID-19
on Global Chatbot Market
5.
Voice of Customer
6.
Global Chatbot Market Overview
7.
Global Chatbot Market Outlook
7.1. Market
Size & Forecast
7.1.1.By Value
7.2. Market Share & Forecast
7.2.1.By Bot Communication (Text, Audio, & Video)
7.2.2.By End User Vertical (Retail & eCommerce,
Healthcare & Life Sciences)
7.2.3.By Region
7.3. By Company (2023)
7.4. Market Map
8.
North America Chatbot Market Outlook
8.1. Market
Size & Forecast
8.1.1.By Value
8.2. Market Share & Forecast
8.2.1.By Bot Communication
8.2.2.By End User Vertical
8.2.3.By Country
8.3. North America: Country Analysis
8.3.1.United States Chatbot Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1.
By Bot
Communication
8.3.1.2.2.
By End User
Vertical
8.3.2.Canada Chatbot Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1.
By Bot
Communication
8.3.2.2.2.
By End User
Vertical
8.3.3.Mexico Chatbot Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1.
By Bot
Communication
8.3.3.2.2.
By End User
Vertical
9.
Europe Chatbot Market Outlook
9.1. Market
Size & Forecast
9.1.1.By Value
9.2. Market Share & Forecast
9.2.1.By Bot Communication
9.2.2.By End User Vertical
9.2.3.By Country
9.3. Europe: Country Analysis
9.3.1.Germany Chatbot Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1.
By Bot
Communication
9.3.1.2.2.
By End User
Vertical
9.3.2.France Chatbot Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1.
By Bot
Communication
9.3.2.2.2.
By End User
Vertical
9.3.3.United Kingdom Chatbot Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1.
By Bot
Communication
9.3.3.2.2.
By End User
Vertical
9.3.4.Italy Chatbot Market Outlook
9.3.4.1. Market Size & Forecast
9.3.4.1.1. By Value
9.3.4.2. Market Share & Forecast
9.3.4.2.1.
By Bot
Communication
9.3.4.2.2.
By End User
Vertical
9.3.5.Spain Chatbot Market Outlook
9.3.5.1. Market Size & Forecast
9.3.5.1.1. By Value
9.3.5.2. Market Share & Forecast
9.3.5.2.1.
By Bot
Communication
9.3.5.2.2.
By End User
Vertical
9.3.6.Netherlands Chatbot Market Outlook
9.3.6.1. Market Size & Forecast
9.3.6.1.1. By Value
9.3.6.2. Market Share & Forecast
9.3.6.2.1.
By Bot
Communication
9.3.6.2.2.
By End User
Vertical
9.3.7.Belgium Chatbot Market Outlook
9.3.7.1. Market Size & Forecast
9.3.7.1.1. By Value
9.3.7.2. Market Share & Forecast
9.3.7.2.1.
By Bot
Communication
9.3.7.2.2.
By End User
Vertical
10.
South America Chatbot Market Outlook
10.1. Market
Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Bot Communication
10.2.2. By End User Vertical
10.2.3. By Country
10.3. South America: Country Analysis
10.3.1.
Brazil Chatbot
Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1.
By Bot
Communication
10.3.1.2.2.
By End User
Vertical
10.3.2.
Colombia Chatbot
Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1.
By Bot
Communication
10.3.2.2.2.
By End User
Vertical
10.3.3.
Argentina Chatbot
Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1.
By Bot
Communication
10.3.3.2.2.
By End User
Vertical
10.3.4.
Chile Chatbot
Market Outlook
10.3.4.1. Market Size & Forecast
10.3.4.1.1. By Value
10.3.4.2. Market Share & Forecast
10.3.4.2.1.
By Bot
Communication
10.3.4.2.2.
By End User
Vertical
11.
Middle East & Africa Chatbot Market Outlook
11.1. Market
Size & Forecast
11.1.1.
By Value
11.2. Market
Share & Forecast
11.2.1. By Bot Communication
11.2.2. By End User Vertical
11.2.3. By Country
11.3. Middle East & Africa: Country Analysis
11.3.1.
Saudi Arabia Chatbot
Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1.
By Bot
Communication
11.3.1.2.2.
By End User
Vertical
11.3.2.
UAE Chatbot
Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1.
By Bot Communication
11.3.2.2.2.
By End User
Vertical
11.3.3.
South Africa Chatbot
Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1.
By Bot
Communication
11.3.3.2.2.
By End User
Vertical
11.3.4.
Turkey Chatbot
Market Outlook
11.3.4.1. Market Size & Forecast
11.3.4.1.1. By Value
11.3.4.2. Market Share & Forecast
11.3.4.2.1.
By Bot
Communication
11.3.4.2.2.
By End User
Vertical
12.
Asia Pacific Chatbot Market Outlook
12.1. Market
Size & Forecast
12.1.1.
By Value
12.2. Market
Share & Forecast
12.2.1. By Bot Communication
12.2.2. By End User Vertical
12.2.3. By Country
12.3. Asia-Pacific: Country Analysis
12.3.1.
China Chatbot
Market Outlook
12.3.1.1. Market Size & Forecast
12.3.1.1.1. By Value
12.3.1.2. Market Share & Forecast
12.3.1.2.1.
By Bot
Communication
12.3.1.2.2.
By End User
Vertical
12.3.2.
India Chatbot
Market Outlook
12.3.2.1. Market Size & Forecast
12.3.2.1.1. By Value
12.3.2.2. Market Share & Forecast
12.3.2.2.1.
By Bot
Communication
12.3.2.2.2.
By End User
Vertical
12.3.3.
Japan Chatbot
Market Outlook
12.3.3.1. Market Size & Forecast
12.3.3.1.1. By Value
12.3.3.2. Market Share & Forecast
12.3.3.2.1.
By Bot
Communication
12.3.3.2.2.
By End User
Vertical
12.3.4.
South Korea Chatbot
Market Outlook
12.3.4.1. Market Size & Forecast
12.3.4.1.1. By Value
12.3.4.2. Market Share & Forecast
12.3.4.2.1.
By Bot
Communication
12.3.4.2.2.
By End User Vertical
12.3.5.
Australia Chatbot
Market Outlook
12.3.5.1. Market Size & Forecast
12.3.5.1.1. By Value
12.3.5.2. Market Share & Forecast
12.3.5.2.1.
By Bot
Communication
12.3.5.2.2.
By End User
Vertical
12.3.6.
Thailand Chatbot
Market Outlook
12.3.6.1. Market Size & Forecast
12.3.6.1.1. By Value
12.3.6.2. Market Share & Forecast
12.3.6.2.1.
By Bot Communication
12.3.6.2.2.
By End User
Vertical
12.3.7.
Malaysia Chatbot
Market Outlook
12.3.7.1. Market Size & Forecast
12.3.7.1.1. By Value
12.3.7.2. Market Share & Forecast
12.3.7.2.1.
By Bot
Communication
12.3.7.2.2.
By End User
Vertical
13.
Market Dynamics
13.1. Drivers
13.2. Challenges
14. Market Trends and Developments
15.
Company Profiles
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
15.1. IBM Corporation
15.1.1.
Business Overview
15.1.2.
Key Revenue and
Financials
15.1.3.
Recent Developments
15.1.4.
Key Personnel/Key
Contact Person
15.1.5.
Key Product/Services
Offered
15.2. eGain Corporation
15.2.1.
Business Overview
15.2.2.
Key Revenue and
Financials
15.2.3.
Recent Developments
15.2.4.
Key Personnel/Key
Contact Person
15.2.5.
Key Product/Services
Offered
15.3. Nuance Communications Inc. (Microsoft Corp.)
15.3.1.
Business Overview
15.3.2.
Key Revenue and
Financials
15.3.3.
Recent Developments
15.3.4.
Key Personnel/Key
Contact Person
15.3.5.
Key Product/Services
Offered
15.4. Creative Virtual Ltd
15.4.1.
Business Overview
15.4.2.
Key Revenue and
Financials
15.4.3.
Recent Developments
15.4.4.
Key Personnel/Key
Contact Person
15.4.5.
Key Product/Services
Offered
15.5. Avaamo Inc.
15.5.1.
Business Overview
15.5.2.
Key Revenue and
Financials
15.5.3.
Recent Developments
15.5.4.
Key Personnel/Key
Contact Person
15.5.5.
Key Product/Services
Offered
15.6. EdgeVerve Systems Limited
15.6.1.
Business Overview
15.6.2.
Key Revenue and
Financials
15.6.3.
Recent Developments
15.6.4.
Key Personnel/Key
Contact Person
15.6.5.
Key Product/Services
Offered
15.7. Zendesk Inc.
15.7.1.
Business Overview
15.7.2.
Key Revenue and
Financials
15.7.3.
Recent Developments
15.7.4.
Key Personnel/Key
Contact Person
15.7.5.
Key Product/Services
Offered
15.8. Inbenta Holdings Inc.
15.8.1.
Business Overview
15.8.2.
Key Revenue and
Financials
15.8.3.
Recent Developments
15.8.4.
Key Personnel/Key
Contact Person
15.8.5.
Key Product/Services
Offered
15.9. Serviceaide Inc.
15.9.1.
Business Overview
15.9.2.
Key Revenue and
Financials
15.9.3.
Recent Developments
15.9.4.
Key Personnel/Key
Contact Person
15.9.5.
Key Product/Services
Offered
15.10.
Amelia US LLC (Ipsoft Inc.)
15.10.1.
Business Overview
15.10.2.
Key Revenue and
Financials
15.10.3.
Recent Developments
15.10.4.
Key Personnel/Key
Contact Person
15.10.5.
Key Product/Services
Offered
16.
Strategic
Recommendations
17. About Us & Disclaimer