1.
Service Overview
2. Research Methodology
3.
Impact of COVID-19
on Global Chatbot Market
4. Executive Summary
5. Voice of Customers
5.1.
Brand Awareness
5.2.
Key Factors for
Selecting Vendor
5.3.
Key Satisfaction
Level
5.4.
Key Challenges Faced
6. Global Chatbot Market Outlook
6.1.
Market Size &
Forecast
6.1.1. By Value
6.2.
Market Share &
Forecast
6.2.1. By Type (Standalone, Web-based, Messenger-Based)
6.2.2. By Application (Service, Social Media, Payments,
Marketing, Others)
6.2.3. By Product (Artificial Intelligence, Human
Intelligence)
6.2.4. By Organization Size (Small & Medium Enterprises
(SMEs), Large Enterprises)
6.2.5. By Vertical (Healthcare, Retail, Banking Financial
Services & Insurance (BFSI), Media & Entertainment, Travel &
Tourism, E-commerce, Others)
6.2.6. By Region
6.2.7. By Company
6.3.
Market Map
7. North America Chatbot Market Outlook
7.1.
Market Size &
Forecast
7.1.1. By Value
7.2.
Market Share &
Forecast
7.2.1. By Type
7.2.2.
By Application
7.2.3.
By Product
7.2.4.
By Organization Size
7.2.5.
By Vertical
7.2.6. By Country
7.3.
North America:
Country Analysis
7.3.1. United States Chatbot Market Outlook
7.3.1.1.
Market Size & Forecast
7.3.1.1.1.
By Value
7.3.1.2.
Market Share & Forecast
7.3.1.2.1.
By Type
7.3.1.2.2.
By Application
7.3.1.2.3.
By Product
7.3.1.2.4.
By Organization Size
7.3.1.2.5.
By Vertical
7.3.2. Canada Chatbot Market Outlook
7.3.2.1.
Market Size & Forecast
7.3.2.1.1.
By Value
7.3.2.2.
Market Share & Forecast
7.3.2.2.1.
By Type
7.3.2.2.2.
By Application
7.3.2.2.3.
By Product
7.3.2.2.4.
By Organization Size
7.3.2.2.5.
By Vertical
7.3.3. Mexico Chatbot Market Outlook
7.3.3.1.
Market Size & Forecast
7.3.3.1.1.
By Value
7.3.3.2.
Market Share & Forecast
7.3.3.2.1.
By Type
7.3.3.2.2.
By Application
7.3.3.2.3.
By Product
7.3.3.2.4.
By Organization Size
7.3.3.2.5.
By Vertical
8. Asia-Pacific Chatbot Market Outlook
8.1.
Market Size &
Forecast
8.1.1. By Value
8.2.
Market Share & Forecast
8.2.1. By Type
8.2.2. By Application
8.2.3. By Product
8.2.4. By Organization Size
8.2.5. By Vertical
8.2.6. By Country
8.3.
Asia-Pacific:
Country Analysis
8.3.1. China Chatbot Market Outlook
8.3.1.1.
Market Size & Forecast
8.3.1.1.1.
By Value
8.3.1.2.
Market Share & Forecast
8.3.1.2.1.
By Type
8.3.1.2.2.
By Application
8.3.1.2.3.
By Product
8.3.1.2.4.
By Organization Size
8.3.1.2.5.
By Vertical
8.3.2. Japan Chatbot Market Outlook
8.3.2.1.
Market Size & Forecast
8.3.2.1.1.
By Value
8.3.2.2.
Market Share & Forecast
8.3.2.2.1.
By Type
8.3.2.2.2.
By Application
8.3.2.2.3.
By Product
8.3.2.2.4.
By Organization Size
8.3.2.2.5.
By Vertical
8.3.3. South Korea Chatbot Market Outlook
8.3.3.1.
Market Size & Forecast
8.3.3.1.1.
By Value
8.3.3.2.
Market Share & Forecast
8.3.3.2.1.
By Type
8.3.3.2.2.
By Application
8.3.3.2.3.
By Product
8.3.3.2.4.
By Organization Size
8.3.3.2.5.
By Vertical
8.3.4. India Chatbot Market Outlook
8.3.4.1.
Market Size & Forecast
8.3.4.1.1.
By Value
8.3.4.2.
Market Share & Forecast
8.3.4.2.1.
By Type
8.3.4.2.2.
By Application
8.3.4.2.3.
By Product
8.3.4.2.4.
By Organization Size
8.3.4.2.5.
By Vertical
8.3.5. Australia Chatbot Market Outlook
8.3.5.1.
Market Size & Forecast
8.3.5.1.1.
By Value
8.3.5.2.
Market Share & Forecast
8.3.5.2.1.
By Type
8.3.5.2.2.
By Application
8.3.5.2.3.
By Product
8.3.5.2.4.
By Organization Size
8.3.5.2.5.
By Vertical
9. Europe Chatbot Market Outlook
9.1.
Market Size &
Forecast
9.1.1. By Value
9.2.
Market Share & Forecast
9.2.1. By Type
9.2.2. By Application
9.2.3. By Product
9.2.4. By Organization Size
9.2.5. By Vertical
9.2.6. By Country
9.3.
Europe: Country
Analysis
9.3.1. Germany Chatbot Market Outlook
9.3.1.1.
Market Size & Forecast
9.3.1.1.1.
By Value
9.3.1.2.
Market Share & Forecast
9.3.1.2.1.
By Type
9.3.1.2.2.
By Application
9.3.1.2.3.
By Product
9.3.1.2.4.
By Organization Size
9.3.1.2.5.
By Vertical
9.3.2. United Kingdom Chatbot Market Outlook
9.3.2.1.
Market Size & Forecast
9.3.2.1.1.
By Value
9.3.2.2.
Market Share & Forecast
9.3.2.2.1.
By Type
9.3.2.2.2.
By Application
9.3.2.2.3.
By Product
9.3.2.2.4.
By Organization Size
9.3.2.2.5.
By Vertical
9.3.3. France Chatbot Market Outlook
9.3.3.1.
Market Size & Forecast
9.3.3.1.1.
By Value
9.3.3.2.
Market Share & Forecast
9.3.3.2.1.
By Type
9.3.3.2.2.
By Application
9.3.3.2.3.
By Product
9.3.3.2.4.
By Organization Size
9.3.3.2.5.
By Vertical
9.3.4. Italy Chatbot Market Outlook
9.3.4.1.
Market Size & Forecast
9.3.4.1.1.
By Value
9.3.4.2.
Market Share & Forecast
9.3.4.2.1.
By Type
9.3.4.2.2.
By Application
9.3.4.2.3.
By Product
9.3.4.2.4.
By Organization Size
9.3.4.2.5.
By Vertical
9.3.5. Spain Chatbot Market Outlook
9.3.5.1.
Market Size & Forecast
9.3.5.1.1.
By Value
9.3.5.2.
Market Share & Forecast
9.3.5.2.1.
By Type
9.3.5.2.2.
By Application
9.3.5.2.3.
By Product
9.3.5.2.4.
By Organization Size
9.3.5.2.5.
By Vertical
10. South America Chatbot Market Outlook
10.1.
Market Size &
Forecast
10.1.1. By Value
10.2.
Market Share &
Forecast
10.2.1. By Type
10.2.2. By Application
10.2.3. By Product
10.2.4. By Organization Size
10.2.5. By Vertical
10.2.6. By Country
10.3.
South America:
Country Analysis
10.3.1. Brazil Chatbot Market Outlook
10.3.1.1. Market Size &
Forecast
10.3.1.1.1.
By Value
10.3.1.2. Market Share &
Forecast
10.3.1.2.1.
By Type
10.3.1.2.2.
By Application
10.3.1.2.3.
By Product
10.3.1.2.4.
By Organization Size
10.3.1.2.5.
By Vertical
10.3.2. Argentina Chatbot Market Outlook
10.3.2.1. Market Size &
Forecast
10.3.2.1.1.
By Value
10.3.2.2. Market Share &
Forecast
10.3.2.2.1.
By Type
10.3.2.2.2.
By Application
10.3.2.2.3.
By Product
10.3.2.2.4.
By Organization Size
10.3.2.2.5.
By Vertical
10.3.3. Colombia Chatbot Market Outlook
10.3.3.1. Market Size &
Forecast
10.3.3.1.1.
By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1.
By Type
10.3.3.2.2.
By Application
10.3.3.2.3.
By Product
10.3.3.2.4.
By Organization Size
10.3.3.2.5.
By Vertical
11. Middle East & Africa Chatbot Market
Outlook
11.1.
Market Size &
Forecast
11.1.1. By Value
11.2.
Market Share &
Forecast
11.2.1. By Type
11.2.2. By Application
11.2.3. By Product
11.2.4. By Organization Size
11.2.5. By Vertical
11.2.6. By Country
11.3.
Middle East &
Africa: Country Analysis
11.3.1. Israel Chatbot Market Outlook
11.3.1.1. Market Size &
Forecast
11.3.1.1.1.
By Value
11.3.1.2. Market Share &
Forecast
11.3.1.2.1.
By Type
11.3.1.2.2.
By Application
11.3.1.2.3.
By Product
11.3.1.2.4.
By Organization Size
11.3.1.2.5.
By Vertical
11.3.2. Turkey Chatbot Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1.
By Value
11.3.2.2. Market Share &
Forecast
11.3.2.2.1.
By Type
11.3.2.2.2.
By Application
11.3.2.2.3.
By Product
11.3.2.2.4.
By Organization Size
11.3.2.2.5.
By Vertical
11.3.3. UAE Chatbot Market Outlook
11.3.3.1. Market Size &
Forecast
11.3.3.1.1.
By Value
11.3.3.2. Market Share &
Forecast
11.3.3.2.1.
By Type
11.3.3.2.2.
By Application
11.3.3.2.3.
By Product
11.3.3.2.4.
By Organization Size
11.3.3.2.5.
By Vertical
11.3.4. Saudi Arabia Chatbot Market Outlook
11.3.4.1. Market Size &
Forecast
11.3.4.1.1.
By Value
11.3.4.2. Market Share &
Forecast
11.3.4.2.1.
By Type
11.3.4.2.2.
By Application
11.3.4.2.3.
By Product
11.3.4.2.4.
By Organization Size
11.3.4.2.5.
By Vertical
12.
Market Dynamics
12.1. Drivers
12.1.1. Rise of instant messaging platforms
12.1.2. Improved customer service
12.1.3. Increasing usage of chatbots for advertising
and promotion
12.2.
Challenges
12.2.1. Lack of understanding among businesses
12.2.2. Concerns regarding security and privacy
13.
Market Trends &
Developments
13.1.
Increasing Payments
via chatbots
13.2.
Growing popularity
of voice bots
13.3.
Rising demand for emotionally
intelligent bots
13.4.
Expanding customer
service experience via NLP-powered chatbots
13.5.
Trend of Chatbots
with a human touch
14.
Company Profiles
14.1.
Amazon Web Services,
Inc.
14.1.1.
Business Overview
14.1.2.
Key Revenue (If
Available)
14.1.3.
Recent Developments
14.1.4.
Key Personnel
14.1.5.
Key Product/Service
Offered
14.2.
Artificial Solutions
14.2.1.
Business Overview
14.2.2.
Key Revenue (If
Available)
14.2.3.
Recent Developments
14.2.4.
Key Personnel
14.2.5.
Key Product/Service
Offered
14.3.
AIVO
14.3.1.
Business Overview
14.3.2.
Key Revenue (If Available)
14.3.3.
Recent Developments
14.3.4.
Key Personnel
14.3.5.
Key Product/Service
Offered
14.4.
Creative Virtual
Ltd.
14.4.1.
Business Overview
14.4.2.
Key Revenue (If
Available)
14.4.3.
Recent Developments
14.4.4.
Key Personnel
14.4.5.
Key Product/Service
Offered
14.5.
eGain Corporation
14.5.1.
Business Overview
14.5.2.
Key Revenue (If Available)
14.5.3.
Recent Developments
14.5.4.
Key Personnel
14.5.5.
Key Product/Service
Offered
14.6.
Inbenta Holdings
Inc.
14.6.1.
Business Overview
14.6.2.
Key Revenue (If
Available)
14.6.3.
Recent Developments
14.6.4.
Key Personnel
14.6.5.
Key Product/Service
Offered
14.7.
IBM Corporation
14.7.1.
Business Overview
14.7.2.
Key Revenue (If Available)
14.7.3.
Recent Developments
14.7.4.
Key Personnel
14.7.5.
Key Product/Service
Offered
14.8.
Google LLC
14.8.1.
Business Overview
14.8.2.
Key Revenue (If
Available)
14.8.3.
Recent Developments
14.8.4.
Key Personnel
14.8.5.
Key Product/Service
Offered
14.9.
Haptik Technologies
Limited
14.9.1.
Business Overview
14.9.2.
Key Revenue (If
Available)
14.9.3.
Recent Developments
14.9.4.
Key Personnel
14.9.5.
Key Product/Service
Offered
14.10.
Microsoft
Corporation
14.10.1.
Business Overview
14.10.2.
Key Revenue (If
Available)
14.10.3.
Recent Developments
14.10.4.
Key Personnel
14.10.5.
Key Product/Service
Offered
15. Strategic Recommendations
15.1.
Fastest
Growing Market by Application
15.2.
Dominating
Market by Vertical
15.3.
Dominating
Market by Region & Country
15.4.
Growing
Technologies for Chatbot
16.
About
Us & Disclaimer