Press Release

Europe Speech Analytics Market to Grow at Impressive Rate through 2028

Increased development and upgrading of Speech Analytics software is expected to drive the market of the Europe Speech Analytics Market in the forecast period of 2024-2028.


According to TechSci Research report, Europe Speech Analytics Market- By Country, Competition Forecast & Opportunities, 2018-2028 the Europe GPS Tracking Device Market is expected to register robust growth during the forecast period, 2023-2028.  Europe Speech Analytics market to experience a significant growth rate throughout the expected period, which may be primarily due to the reviving economy and is driving expansion in multiple end-use industries, including manufacturing, retail, telecom, healthcare, and BFSI. Over the next few years, product demand may be significantly boosted by IT changes to the current networking infrastructure.

Speech analytics technologies are being increasingly used by SMEs and corporate entities in Europe to increase company efficiency, lower the Total Cost of Ownership (TCO), provide scalable, high-performance, and dependable web and application infrastructure, and enhance data security. Over the coming years, market demand is expected to increase due to privacy compliance laws, growing worries about data breaches, and increased usage of cloud, Internet of Things (IoT), and mobile technologies.

Some of the key strategies used by industry players to maintain competitive edge include mergers and acquisitions, partnerships, and collaborations. To improve product conformity, original equipment manufacturers are collaborating with service providers. Market players are spending significantly on research and development to improve the technological correctness of their products. Moreover, the speech analytics market is expected to grow in that trend as a result of industry's experience with the advent of new technologies, such as voiceprint authentication and biometric authentication.

 

Browse over XX market data Figures spread through XX Pages and an in-depth TOC on "Europe Speech Analytics Market"

 

The Speech Analytics market is segmented into Component, Deployment Mode, Organization Size, Application, End-User. Based on Component, the market is segmented into Service, Solution. Based on Deployment Mode, the market is segmented into Cloud, and On-Premises. Based on Organization Size, the market is divided into SMEs, and Large Enterprise. Based on Application, it is categorized into Call Monitoring, Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk and Compliance Management, and Others. Based on End-user, the market is segregated into BFSI, Government & Defense, Retail and eCommerce, Travel and Hospitality, Healthcare and Life Sciences, Energy and Utilities, Media and Entertainment, Travel and Hospitality, Telecommunications and IT, and Others.

The speech analytics solution is expected to dominate the market from 2024 to 2028, over the forecast period. This is owing to growing trends of analytical insights from customer interaction data.

Cloud Deployment is gaining popularity in many industry sectors while also driving down operating expenses. Cloud-based services are being offered by emerging companies to give SMEs’ affordable options. This has forced existing businesses to stay updated with the rapidly evolving speech analytics technology and offer creative solutions, which are expected to increase market growth.

Small and medium-sized businesses (SMEs) accounted for a significant part of the market in 2022, and this growth is predicted to continue. This expansion is related to the expanding availability of cloud services. Additionally, SMEs are working with research institutes to build cutting-edge spoken conversation systems, tools for fine-tuning voice applications, and speech analytics solutions, which is fueling the demand for the solution. 

Key market players in the Europe Speech Analytics market:

  • ASC Technologies
  • Avaya, Inc
  • Calabrio, Inc
  • Call Miner
  • Clarabridge
  • GemaTech Ltd
  • Genesys
  • New Voice Media
  • Nice Systems
  • OnviSource, Inc

 

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“One of the key factors propelling the speech analytics market in the European region is the growing requirement for market intelligence to combat the fierce competition. The majority of businesses are using speech analytics to get business intelligence using contemporary marketing techniques. Businesses can assist their marketing efforts by using call analysis to monitor trends, hear from customers, and listen to their opinions. Europe market is rising due to the rising number of cyberattacks and the dynamic nature of the security sector. It is essential to safeguard sensitive financial data from breaches while minimizing risk and maximizing rewards. The segment exhibits higher potential for the use of voice analytics as banking institutions migrate to the cloud. Financial companies can protect sensitive information and enhance customer service by using speech analytics. It contributes to the provision of an accurate and trustworthy audit trail of oral agreements between borrowers and consumers, which has increased demand in the BFSI sector.” said, Mr. Karan Chechi, Research Director with TechSci Research, a research-based management consulting firm.

Europe Speech Analytics Market Segmented By Component (Service, Solution), By Deployment Mode (Cloud, On-Premises), By Organization Size (SMEs, Large Enterprise), By Application (Call Monitoring, Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk and Compliance Management, Others), By End-user (BFSI, Government & Defense, Retail and eCommerce, Travel and Hospitality, Healthcare and Life Sciences, Energy and Utilities, Media and Entertainment, Travel and Hospitality, Telecommunications and IT, Others) By Region, Competition, Opportunity, and Forecast. 2018-2028F has evaluated the future growth potential of Speech Analytics Market and provides statistics & information on market size, structure, and future market growth. The report intends to provide cutting-edge market intelligence and help decision makers take sound investment decisions. Besides, the report also identifies and analyzes the emerging trends along with essential drivers, challenges, and opportunities in Europe Speech Analytics Market.


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