Airport Kiosks Market is expected to grow at a CAGR of 8.04%
According to TechSci Research report, “Airport Kiosks Market -
Global Industry Size, Share, Trends, Opportunity, and Forecast 2019-2029”. The
growth in air passenger traffic and subsequent investments in airport
infrastructure by governments and airport operators propels the demand for
check-in kiosks, bag drop kiosks, information kiosks, advertisement kiosks, and
promotion kiosks.
Moreover, the digitization of various
operations at airports and increasing inclination toward self-service airport
solutions generate demand for the installation of new and advanced kiosks to
enhance the ease of operability and experience of passengers at airports. The
integration of technologies, like biometrics, into kiosks for faster passenger
processing is expected to support the growth of the airport kiosk market during
the forecast period.
The airline industry has revolutionized
with digital transformations from mobile check-in apps to interactive digital
displays. Recent developments in the airline industry accelerate the growth of
the airport kiosk market. Moreover, the incorporation of the latest
developments and technology allows the upgradation of airport infrastructure
and services. Protecting customer data from the threat of cyber crimes is
necessary for the authorities to incorporate Information Technology (IT)
solutions that serve a better and safer interface. Such factors are anticipated
to boost the growth of the global airport kiosk market. On the other hand,
complex airport operational procedures pose integration challenges and hinder
market growth. Bag drop kiosks are self-service machines at airports that allow
passengers to check their luggage and print baggage tags independently. These
kiosks are typically used in conjunction with online check-in and are designed
to streamline the process of dropping off checked baggage. However, they may
not be available at all airports or for all flights, signifying the
opportunities for market growth during the forecast period.
Several integrations and installations
are underway at several airports, as bag drop kiosks form an integral part of
automated baggage handling systems. With the concept of smart airports being
rapidly adopted throughout airports that serve high passenger traffic, the
installation of bag drop kiosks is also underway.
For instance, in June 2023, GMR
Hyderabad International Airport introduced the Self-Baggage Drop facility by
installing eight fully automated self-baggage machines equipped with scanners,
scales, and sensors, enabling passengers to complete their baggage check-in
facility in 45-60 seconds. In March 2023, Düsseldorf Airport commissioned Materna
IPS to install several check-in and self-service bag drop kiosks in the airport
as part of its extensive modernization project that envisions enhancing the
current service offerings and ensure a smoother travel experience for
passengers, which is expected to surpass 20 million in 2023. Such developments
render a positive market outlook for bag drop kiosks during the forecast
period.
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According to the US Bureau of
Transportation Statistics (BTS), airlines operating in the US carried 81.8
million passengers in May 2023, wherein 10.4 million were international
passengers. This marks a 7.7% YoY growth in systemwide enplanements in the country.
As of December 2022, the Airport Critical Infrastructure Program (ACIP) of
Canada committed more than USD 570 million (approx. USD 415 million) to 19 of
Canada's large airports and announced 39 critical infrastructure projects,
contributing to safety and operational efficiency to enhance security,
connectivity, and COVID-19 testing and screening. Such remarkable growth has
led to the adoption of various types of automated kiosks at several existing
airports in the country to eliminate operational bottlenecks and focus on
providing a seamless experience.
For instance, in June 2023, JFKIAT, the
operator of Terminal 4 at John F. Kennedy International Airport, started
installing the Amadeus’ Auto Bag Drop (ABD) and Next Generation Kiosk (NGK)
self-service technologies to help improve passenger flows. This technology will
enable passengers to check in and print their bag tags at one of 86 Amadeus
kiosks before dropping checked luggage at one of the 42 new Series 7 Auto Bag
Drop units. Furthermore, these kiosks and bag drop units are to be equipped
with biometric capabilities to enable passenger identification through facial
recognition technologies.
Key market players in the Global Airport
Kiosks Market are: -
- Materna
IPS GmbH
- Diebold Nixdorf, Incorporated
- KIOSK
Information Systems, Inc
- Amadeus
IT Group SA
- IER SAS
- Fujitsu Limited
- SITA
- Raytheon Technologies Corporation
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“The increasing adoption of self-service technologies by airports worldwide is expected to drive demand for airport kiosks. These kiosks help airports streamline passenger processing, reduce operational costs, and enhance the overall traveler experience. Additionally, the growing trend towards contactless and automated solutions in light of the COVID-19 pandemic is expected to further accelerate the deployment of airport kiosks, as they enable passengers to complete check-in, baggage drop-off, and other tasks with minimal physical interaction. Moreover, advancements in technology, such as the integration of biometric authentication and artificial intelligence, are enhancing the capabilities and functionalities of airport kiosks, making them more versatile and efficient. Furthermore, the expansion and modernization of airport infrastructure, particularly in emerging markets, will create new opportunities for market growth as airports seek to upgrade their facilities to cater to increasing passenger volumes and improve operational efficiency. Overall, the Global Airport Kiosks Market, driven by the convergence of technological innovation, evolving passenger preferences, and the imperative for airports to adapt to changing industry dynamics.” said Mr. Karan Chechi, Research Director with TechSci
Research, a research-based global management consulting firm.
“Airport Kiosks Market - Global Industry Size, Share, Trends, Opportunity,
and Forecast Segmented By Component (Hardware, Software, Services), By
Application (Automated Passport Control, Common-use Self Service (CUSS) Kiosk,
Information Kiosk, Baggage Check-In Kiosk, Ticketing Kiosk, Others), By Airport
Size (Small, Medium, Large), By Region, and By Competition 2019-2029” provides statistics &
information on market size, structure, and future market growth. The report
intends to provide cutting-edge market intelligence and help decision makers
take sound investment decisions. Besides the report also identifies and
analyzes the emerging trends along with essential drivers, challenges, and
opportunities in Global Airport Kiosks Market.
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